04-23-2010 12:26 AM
Hello, if someone knows how to handle it, please replay.
I have issue with arhive management in RME 4.3.0 and 2960 LANLITE switches.
It can not poll or fetch configuration from these switches or deploy with NetConfig.
Transport protocol for archive management and NetConfig is SSH. SSH on switches
is configured correctly as I can connect with normal client. I investigated about this problem,
it seems like that the problem is with SSH authentication metod. It shows me some
kinde of error for SSH : unknown authentication metod: keyboard-interactive. Here
is some output from log file :
[ Thu Apr 22 10:42:53 CEST 2010 ],ERROR,[Thread-2818],com.cisco.nm.xms.xdi.transport.cmdsvc.LogAdapter,error,19,Unknown authentication method: keyboard-interactive
[ Thu Apr 22 10:42:57 CEST 2010 ],ERROR,[Thread-2818],com.cisco.nm.rmeng.dcma.configmanager.ConfigManager,updateArchiveForDevice,1355,PRIMARY STARTUP Config fetch Failed for xxx.xxxx device
[ Thu Apr 22 10:42:57 CEST 2010 ],INFO ,[Thread-2818],com.cisco.nm.xms.xdi.pkgs.SharedDcmaGeneric.transport.GenericConfigOperator,fetchConfig,70,I am here
[ Thu Apr 22 10:42:57 CEST 2010 ],INFO ,[Thread-2818],com.cisco.nm.xms.xdi.pkgs.SharedDcmaGeneric.transport.GenericCliOperator,registerPlatform,95,Calling new GenericPlatform()
[ Thu Apr 22 10:42:57 CEST 2010 ],INFO ,[Thread-2818],com.cisco.nm.xms.xdi.pkgs.SharedDcmaGeneric.transport.GenericPlatform,<init>,23,setting GP user and pass prompts
[ Thu Apr 22 10:42:57 CEST 2010 ],INFO ,[Thread-2818],com.cisco.nm.xms.xdi.pkgs.SharedDcmaGeneric.transport.GenericPlatform,<init>,30,registering generic platform
[ Thu Apr 22 10:42:57 CEST 2010 ],INFO ,[Thread-2818],com.cisco.nm.xms.xdi.pkgs.SharedDcmaGeneric.transport.GenericPlatform,<init>,32,registered generic platform
[ Thu Apr 22 10:42:57 CEST 2010 ],INFO ,[Thread-2818],com.cisco.nm.rmeng.util.rmedaa.RMEDeviceContext,getCmdSvc,1537,Inside RMEDeviceContext's getCmdSvc ....
[ Thu Apr 22 10:42:57 CEST 2010 ],INFO ,[Thread-2818],com.cisco.nm.rmeng.util.rmedaa.RMEDeviceContext,getCmdSvc,1547,Protocol and Platforms passed = SSH , GEN
[ Thu Apr 22 10:42:57 CEST 2010 ],INFO ,[Thread-2818],com.cisco.nm.rmeng.util.rmedaa.RMEDeviceContext,getCmdSvc,1571,Iam inside ssh ....
[ Thu Apr 22 10:42:57 CEST 2010 ],INFO ,[Thread-2818],com.cisco.nm.rmeng.util.rmedaa.RMEDeviceContext,getCmdSvc,1573,Initial time_out : 0
[ Thu Apr 22 10:42:57 CEST 2010 ],INFO ,[Thread-2818],com.cisco.nm.rmeng.util.rmedaa.RMEDeviceContext,getCmdSvc,1583,Computed time_out : 36
[ Thu Apr 22 10:42:57 CEST 2010 ],INFO ,[Thread-2818],com.cisco.nm.rmeng.util.rmedaa.RMEDeviceContext,getCmdSvc,1599,After computing time_out : 36
[ Thu Apr 22 10:42:57 CEST 2010 ],INFO ,[Thread-2818],com.cisco.nm.rmeng.util.rmedaa.RMEDeviceContext,getSshCmdSvc,1637,inside getSshCmdSvc with timeout : 36000
[ Thu Apr 22 10:42:57 CEST 2010 ],INFO ,[Thread-2818],com.cisco.nm.rmeng.util.rmedaa.RMEDeviceContext,getSshProtocols,1743,Inside getsshprotocols with time out : 36000
[ Thu Apr 22 10:42:57 CEST 2010 ],INFO ,[Thread-2818],com.cisco.nm.rmeng.util.rmedaa.RMEDeviceContext,getSshCmdSvc,1651,SSH2 is running
[ Thu Apr 22 10:42:59 CEST 2010 ],ERROR,[Thread-2818],com.cisco.nm.xms.xdi.transport.cmdsvc.LogAdapter,error,19,Unknown authentication method: keyboard-interactive
[ Thu Apr 22 10:43:03 CEST 2010 ],ERROR,[Thread-2818],com.cisco.nm.rmeng.dcma.configmanager.ConfigManager,updateArchiveForDevice,1355,PRIMARY RUNNING Config fetch Failed for xxxx.xxxx device
Solved! Go to Solution.
04-26-2010 10:43 AM
It does not appear this device is supported by LMS yet. What is its sysObjectID?
04-23-2010 10:20 AM
This isn't a real error. The most likely cause is wrong credentials for the device in DCR. Enable Archive Mgmt Service debugging undeR
RME > Admin > System Preferences > Application Log Level Settings, then re-run the Sync Archive job, and post the dcmaservice.log.
04-26-2010 01:55 AM
04-26-2010 10:43 AM
It does not appear this device is supported by LMS yet. What is its sysObjectID?
04-27-2010 04:52 AM
Hello Joe and thanks for your time.
I checked out immediately for device support in RME as you said,
and you were right, it is not supported. I connected to cisco.com and
download new device packages for catalyst 2960. Problem solved, forks fine!
Thanks a lot and I will give you "correct answer" and few points from me
for solving my problem.
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