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Provisioning of 7942 sip on 3cx

HasanJaved92
Level 1
Level 1

Ok so first of all pardon my English, bcz its not my 1st language, 2nd sorry for being noob in this matter, while asking basic things.

so I m trying to provisioning my 7942 on sip wo work with 3cx, according to their guide they support 7941, but i think that 7942 will work fine too.

according to their guide in this link

https://www.3cx.com/sip-phones/cisco-7940g-7960g/

i provisioned my phone, and configured my DHCP server according to their below given guide, 

https://www.3cx.com/sip-phones/dhcp-option-66/

so everything is working according to plan, but now in PumKIN my phone is asking below mentioned files,

(D0C2824325DC is the mac address of the phone

192.168.100.54 is the IP of the phone)

 

'CTLSEPD0C2824325DC.tlv' of type 'octet' is requested from 192.168.100.54

>> 1: File not found

'ITLSEPD0C2824325DC.tlv' of type 'octet' is requested from 192.168.100.54

>> 1: File not found

'ITLFile.tlv' of type 'octet' is requested from 192.168.100.54

>> 1: File not found

'SEPD0C2824325DC.cnf.xml' of type 'octet' is requested from 192.168.100.54

Transfer of 'SEPD0C2824325DC.cnf.xml' has successfully completed

'/mk-sip.jar' of type 'octet' is requested from 192.168.100.54

>> 1: File not found

'/g3-tones.xml' of type 'octet' is requested from 192.168.100.54

>> 1: File not found

'cisco_dialplan.xml' of type 'octet' is requested from 192.168.100.54

Transfer of 'cisco_dialplan.xml' has successfully completed

'cisco_softkeys.xml' of type 'octet' is requested from 192.168.100.54

Transfer of 'cisco_softkeys.xml' has successfully completed

 

after that the phone stucks on registering for a while, and then restart itslef and repeat the whole process again.

i need your help, what m i doing wrong? where to get other files? I am new in this mess and this is my first phone, your help will be highly appreciated

1 Reply 1

bargesa
Level 1
Level 1

Did you ever find a solution for this?  I'm stuck exactly where you're at.