02-14-2012 08:44 AM
I have installed LMS 4.0, installed the 2008 R2 patch as well. Everything worked with SSL until I did an import from our 3.2 Solaris version. After that, now when I access the application I get a message:
"Forbidden
You don't have permission to access /
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request"
I have recreated the certs, reset the casuser, verified the correct prvilieges were set for casuser.
Any other ideas?
Thanks.
Kimberly
02-14-2012 10:33 AM
Sorry to bring the bad news
In fact, you can't do that because AFAIK the solaris backup has several hardcoded paths in it that don't match the windows 2008 R2 paths.
I figured that the restore would get aborted or simply fail but apperently there is no detection of the 'other' unix type backup.
You can use the clean_system.exe to erase the existing LMS install and reinstall
I would export the DCR from the LMS3.2 to a file and import that.
Cheers,
Michel
02-14-2012 12:15 PM
This.
Other than the DCR export, the user accounts can be migrated across platforms too, as mentioned in the old thread:
https://supportforums.cisco.com/thread/175040
LMS Prime 4.1, OTOH, does claim to support data migration from Solaris to the VMWare-based "soft appliance" however.
02-22-2012 12:43 PM
Just to update. I figured out what the issue was. My Windows guy thought he'd be helpful and make all the LMS processes "automatic" instead of leaving the manual, manual.
I found this while googling:
Once I made this change and restarted the daemon, it worked fine.
02-22-2012 12:49 PM
Thanks for letting us know
I'm also still amazed that you were able to put a solaris backup on a windows lms.
But it seems to work then.
When I have time I will try to move a windows backup on a linux appliance because some customer are interested in that migration.
Cheers,
Michel
02-22-2012 12:52 PM
Oh no, that export did not work at all. I reverted back to a snapshot in VM then discovered the problem with the Windows services. I've been busy manually entering the devices since then. So I really had two issues at once.
I'm hoping the DR install will go much easier. Now I know not to let my Windows guys help.
02-22-2012 01:07 PM
I see, I thought having seen incompatible stuff in the backups.
If you still need to enter many devices consider getting them from the solaris lms
As said you can export devices from DCR on solaris and import on windows, same goes for local users as yjdabear pointed out.
Cheers,
Michel
02-23-2012 12:42 AM
Hi Kimberly,
How did you resolve the 403 Forbidden Error Message?
02-23-2012 12:49 AM
Its just above. All services were set to automatic.
When she restored that to the correct settings it worked
Cheers,
Michel
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