06-27-2007 06:58 AM
Hello
I have a LMS 2.6 installation with RME 4.0.5.
All works fine except that after 1-2 weeks without problems, the web page http://ciscoworks:1741/rme/RMEHome.do
don't appear (page timeout).
All the RME services are running
CS, DFM, CM pages appears correctly
As workaround I execute a restart of CW.
Do you known this problem?
best regards
Andrea
06-27-2007 07:48 AM
We have seen reports that the RME homepage no longer shows up when there are a large number of RME jobs. Removing old jobs via the RME Jobs manager helps that problem. There may also be errors in the NMSROOT/MDC/tomcat/logs/stdout.log that point to a cause for this problem.
06-28-2007 02:15 AM
Hello
My last RME Job is 1133 (total saved jobs are 231).
It's seems that the RME stop to work because my last job was at 21 jun.
I have max 1-2 job pro day.
Now I have restarted CW because I was not able to entry into the RME menu to erase Jobs.
Now I have erased 60jobs
You will find as attached file the stdout.log file
Best regards
Andrea
06-28-2007 01:15 PM
So with the deleted jobs, does the problem still occur?
07-02-2007 07:36 AM
Hello
before to delete the jobs I have restarted CW.
(..it's the workaround)
The problem appear every 1-2 weeks.
So I have to wait...
Did you see something wrong into the log?
Best Regards
Andrea
07-02-2007 08:30 AM
I didn't know at what time to look, but a scan of the log did not reveal anything obviously wrong.
07-26-2007 11:07 PM
Hello
the problem appears again, but this time I see the RME Homepage (CW it need 1 minute to display the Homepage, normally 2-3 sec).
But into the RME Homepage the RME Job are EMPTY.
The RME job browser page is EMPTY too.
Could I do some troobleshooting, without restart the LMS?
bye
Andrea
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