My LMS installation is upgraded from 3.2 to 3.2.1 based on TAC's recommendation. Now I have a funny problem: We have a small number of devices running CatOS in the network. Now inventory collection fails with all of them. Looking into that, I found out that the credential checking in the Device Center also fails for the Telnet credential with an "Incorrect" result.
Below is what's logged in the device:
%MGMT-5-LOGIN_FAIL:User failed to log in from 1xx.2x.1xx.2xx - max attempt reached
Note that there is no user id after the word "User".
I did an export of that device with its credentials, the user id is there.
The same configuration works just fine on an IOS device.
I deleted the CatOS device from the DCR and re-added it. No dice.
I have to say that problem like this seriously hits on my confidence in CiscoWorks. Any pointers and thoughts are appreciated.
Have a nice weekend!
Message was edited by: ww9rivers
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Joseph, Thanks for the clarification.
As you said, inventory collection is done with SNMP. The credential checking on the device reports SNMP read and write OK. In my previous post, I was stating my observations -- All failed devices are failing the same way -- trying to put 2 and 2 together and see if I can get something out of them.
When inventory fails, LMS just reports "Device Collection Failed." with no more detail.
Is there somewhere a list of log files I can watch to debug this?
I have seen the same problem on 2 devices and below is what "show version" shows on each of them:
I can try the rest of the devices having the same problem if that helps.
Thanks and regards,