Syslog Reports

jorge.s · ‎11-22-2005

I'm running LMS2.5, with RME4.0.2, but when I go to the reports of Syslog on Report Generator, the reports always come up fully empty.

I looked on the file syslog.log, and the messages are in there.

Any clue what can be wrong?

beth-martin · ‎11-28-2005

Maybe you are hitting the following bug :

CSCsb35724 - database is not cleaned up properly after device delete

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsb35724

Workaround:

Reiniatilize RME database.

jorge.s · ‎11-29-2005

how do I Reiniatilize RME database ?

Jorge

nhabib · ‎11-29-2005

You will also have to reinitialize the CMF database. Here are the steps in a dos shell (case sensitive):

cd CSCOpx\bin

net stop crmdmgtd

perl dbRestoreOrig.pl dsn=cmf dmprefix=Cmf

perl dbRestoreOrig.pl dsn=rmeng dmprefix=RME

net start crmdmgtd

jorge.s · ‎11-30-2005

Hi,

ok, now the database of RME is nice and clean with 0 devices. But how I import them again? They are all in Campus Manager still. (I'm using LMS 2.5).

Thanks

Jorge

dagyb · ‎11-30-2005

I have the exact same problem, and we use the automated action based on syslog's a lot i.e. we get an E-mail when a trunk goes down. I have opened a TAC case and will report back what we come up with.

zolim2005 · ‎01-13-2006

Hi

What's up with opened TAC case dagyb? Anybody send you some workaround? Please ansver me because I have exact same problem.