Unable to generate BUG summary report in RME

[jain.nitin]

Hi, I am unable to generate bug summary report in RME. Even I can not generate PSIRT report as well..LMS always gives error "incorrect cisco.com credential. enter correct credential" I have checked my credentials are correct... it gives me error no BTKT:0014

I am using LMS3.1 attaaching snap shot of my patch level and application version running on LMS...

Please help me to solve this isue.

Thanks

[Michel Hegeraat]

Upgrade to LMS 3.2.1

Install the patch for version 3.2 mentioned here https://supportforums.cisco.com/docs/DOC-16806

Then it works again

Cheers,

Michel

[jain.nitin]

thanks for your reply...but how can I upgrade from LMS3.1 to LMS3.2 ?? dont we need license ??? will existing license work for LMS 3.2 ?

[Michel Hegeraat · Accepted solution]

You license is LMS 3.X and will work on any version 3

Cheers,

Michel.