03-09-2021 02:29 AM
Hi,
I don't have (much) experience with cisco APs, but still I need to get a few AP's linked to a WLC - that's being managed by one of our partners.
So I received a few AP's and I factory reset them by holding the mode button, connecting PoE and releasing when the console told me to. So far so good, but now 2 of the 3 AP's are stuck in the "AP" menu and the 3th one doesn't apply any config + says "%LWAPP-3-CLIENTERRORLOG: Config load from flash failed."
Below is a copy of the dirs:
AP1:
ap: dir List of filesystems currently registered: flash[0]: (read-write) xmodem[1]: (read-only) null[2]: (read-write) tftp[5]: (read-only) ap: dir flash: Directory of flash:/ 2 -rwx 78492 <date> event.log 26 -rwx 1048 <date> private-multiple-fs 4 -rwx 64 <date> sensord_CSPRNG0 5 -rwx 64 <date> sensord_CSPRNG1 6 -rwx 104 <date> pnp-saved-config 45 drwx 320 <date> configs 24 -rwx 283 <date> info 82 -rwx 173 <date> env_vars 8 drwx 2432 <date> ap3g2-k9w8-mx.153-3.JD13 84 -rwx 0 <date> ce 13 drwx 192 <date> ap3g2-rcvk9w8-mx 95 drwx 768 <date> c1140-k9w7-mx.153-3.JD11 662016 bytes available (31335936 bytes used) ap:
AP2:
ap: dir List of filesystems currently registered: flash[0]: (read-write) xmodem[1]: (read-only) null[2]: (read-write) tftp[5]: (read-only) ap: dir flash: Directory of flash:/ 2 -rwx 282 <date> info 3 -rwx 64 <date> sensord_CSPRNG0 8 drwx 768 <date> c1140-k9w7-mx.153-3.JD11 5 drwx 512 <date> configs 6 -rwx 280 <date> lwapp_officeextend.cfg 7 -rwx 64 <date> sensord_CSPRNG1 227 drwx 2496 <date> ap3g2-k9w7-mx.153-3.JF5 466 -rwx 174 <date> env_vars 78 -rwx 146 <date> capwap-saved-config 79 -rwx 0 <date> ce 84 -rwx 1950 <date> atf_override_config_slot0.txt 88 -rwx 1950 <date> atf_override_config_slot1.txt 8727552 bytes available (23270400 bytes used)
ap: vers
C2600 Boot Loader (AP3G2-BOOT-M) LoaderVersion 12.4(25e)JAY, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Compiled Thu 03-Oct-13 03:35 by sdcunha
AP3 (the one that boots through, but gives the config load failed error:
AP7426.ac1a.cf59#dir Directory of flash:/ 2 -rwx 337 Jan 1 1970 00:08:08 +00:00 info 3 -rwx 64 Mar 15 2018 11:53:26 +00:00 sensord_CSPRNG0 32 drwx 448 Mar 1 1993 00:03:18 +00:00 ap3g2-rcvk9w8-mx 4 -rwx 90649 Mar 1 1993 06:10:05 +00:00 event.log 5 drwx 448 Mar 1 1993 00:00:14 +00:00 configs 6 -rwx 0 Mar 1 1993 00:00:33 +00:00 config.txt 7 -rwx 64 Mar 15 2018 11:53:26 +00:00 sensord_CSPRNG1 11 -rwx 1048 Mar 1 1993 00:00:19 +00:00 private-multiple-fs 51 -rwx 226 Mar 1 1993 06:09:59 +00:00 env_vars 54 -rwx 60586 Mar 13 2018 00:40:36 +00:00 event.capwap 82 -rwx 1950 Jan 16 2017 15:05:16 +00:00 atf_override_config_slot0.txt 86 -rwx 104 Feb 28 2014 00:25:00 +00:00 pnp-saved-config 78 -rwx 145 Jun 7 2018 07:24:46 +00:00 capwap-saved-config 90 -rwx 141621 Dec 6 2017 11:23:41 +00:00 event.r1 83 -rwx 1950 Jan 16 2017 15:05:16 +00:00 atf_override_config_slot1.txt 88 -rwx 131476 Aug 6 2018 06:27:54 +00:00 event.r0 89 -rwx 0 Oct 6 2016 10:39:08 +00:00 ce 97 -rwx 145 Mar 24 2019 15:10:42 +00:00 capwap-saved-config-bak 100 -rwx 95008 Mar 15 2018 11:48:57 +00:00 lwapp_reap.cfg.bak 8 drwx 2496 Feb 21 2018 15:41:46 +00:00 ap3g2-k9w8-mx.153-3.JD13 101 -rwx 8 Aug 3 2018 14:45:31 +00:00 sensord_crashVer0 103 -rwx 32793 Aug 3 2018 14:45:31 +00:00 sensord_crashFile0 31739904 bytes total (8691200 bytes free)
ap: vers
C2600 Boot Loader (AP3G2-BOOT-M) LoaderVersion 12.4(25e)JAY, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Compiled Thu 03-Oct-13 03:35 by sdcunha
ap:
AP7426.ac1a.cf59# sho version Cisco IOS Software, C2600 Software (AP3G2-RCVK9W8-M), Version 15.2(4)JA1, RELEASE SOFTWARE (fc2) Technical Support: http://www.cisco.com/techsupport Copyright (c) 1986-2013 by Cisco Systems, Inc. Compiled Tue 30-Jul-13 23:08 by prod_rel_team ROM: Bootstrap program is C2600 boot loader BOOTLDR: C2600 Boot Loader (AP3G2-BOOT-M) LoaderVersion 12.4(25e)JAY, RELEASE SOFTWARE (fc1) AP7426.ac1a.cf59 uptime is 38 minutes System returned to ROM by power-on System image file is "flash:/ap3g2-rcvk9w8-mx/ap3g2-rcvk9w8-xx" Last reload reason: This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you --More-- Not in Boagree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately. A summary of U.S. laws governing Cisco cryptographic products may be found at: http://www.cisco.com/wwl/export/crypto/tool/stqrg.html If you require further assistance please contact us by sending email to export@cisco.com. cisco AIR-CAP2602I-E-K9 (PowerPC) processor (revision A0) with 180214K/81920K bytes of memory. Processor board ID FCZ1814D174 PowerPC CPU at 800Mhz, revision number 0x2151 Last reset from power-on LWAPP image version 7.5.1.73 1 Gigabit Ethernet interface 32K bytes of flash-simulated non-volatile configuration memory. Base ethernet MAC Address: 74:26:AC:1A:CF:59 Part Number : 73-14588-03 PCA Assembly Number : 800-37899-01 PCA Revision Number : B0 PCB Serial Number : FOC18091Z9D --More-- *Mar 1 00:38:36.223: %CAPWAP-3-DHCP_RENEW: Could not discover WLC using DHCP IP. RenewinTop Assembly Part Number : 800-38356-01 Top Assembly Serial Number : FCZ1814D174 Top Revision Number : A0 Product/Model Number : AIR-CAP2602I-E-K9 Configuration register is 0xF AP7426.ac1a.cf59#
Like I said, I don't really have experience with lightweight cisco AP's. Can someone help me with this, please?
03-11-2021 03:40 AM - edited 03-11-2021 03:40 AM
Autonomous IOS file for the 2600/3600/2700/3700 can be found HERE.
To upload the IOS to the AP (in ROMMON), use the following method:
flash_init
load_helper set IP_ADDR <IP ADDRESS> set DEFAULT_ROUTER <GATEWAY> set NETMASK <NETMASK> tftp_init tar -xtract TFTP://<COMPUTER IP ADDRESS>/FILENAME.tar flash:
03-11-2021 04:23 AM
Thanks! I'll try this and update here as soon as I know the outcome
03-11-2021 05:37 AM
We recently bought a few plants in different countries => this AP thing I'm trying is for one of those plants => We don't have a service contract for these AP's, but looks like it is required to be able to download this software. Do you know another way how I can download the .tar file?
03-11-2021 12:58 PM
IMPORTANT: Before engaging TAC, make sure to know what exact firmware version you want to download.
03-12-2021 04:00 AM
Thanks for the help already. I called cisco and it looks like they don't want to help -> they don't want to provide me the software without a contract.
A colleague of mine found some image version he had "lying around". So I tried with that. Thanks to your help in your previous comments, I managed to get the image on the AP (it's again an 1141 image
extracting c1140-k9w7-mx.152-2.JB/c1140-k9w7-mx.152-2.JB (9233742 bytes)................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................... extracting c1140-k9w7-mx.152-2.JB/8001.img (186220 bytes)........................................ extracting c1140-k9w7-mx.152-2.JB/T2.bin (8080 bytes). extracting c1140-k9w7-mx.152-2.JB/T5.bin (23836 bytes)..... extracting c1140-k9w7-mx.152-2.JB/info (277 bytes) extracting info.ver (277 bytes)ap: ap: dir flash:c1140-k9w7-mx.152-2.JB Directory of flash:c1140-k9w7-mx.152-2.JB/ 226 drwx 64 <date> html 9 -rwx 9233742 <date> c1140-k9w7-mx.152-2.JB 13 -rwx 186220 <date> 8001.img 14 -rwx 8080 <date> T2.bin 15 -rwx 23836 <date> T5.bin 16 -rwx 277 <date> info 19893248 bytes available (12104704 bytes used) ap: boot flash:c1140-k9w7-mx.152-2.JB/c1140-k9w7-mx.152-2.JB Rebooting system to reset DPAA... IOS Bootloader - Starting system. flash is writable FLASH CHIP: Macronix Mirrorbit (00C2) Xmodem file system is available. flashfs[0]: 554 files, 20 directories flashfs[0]: 0 orphaned files, 0 orphaned directories flashfs[0]: Total bytes: 31997952 flashfs[0]: Bytes used: 12104704 flashfs[0]: Bytes available: 19893248 flashfs[0]: flashfs fsck took 17 seconds. Reading cookie from SEEPROM Base Ethernet MAC address: d0:72:dc:3d:b9:19 Ethernet speed is 1000 Mb - FULL Duplex Loading "flash:c1140-k9w7-mx.152-2.JB/c1140-k9w7-mx.152-2.JB"...############################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################## The system is unable to boot automatically. The BOOT environment variable needs to be set to a bootable image. Loading "flash:c1140-k9w7-mx.152-2.JB/c1140-k9w7-mx.152-2.JB"...############################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################## The system is unable to boot automatically. The BOOT environment variable needs to be set to a bootable image. C2600 Boot Loader (AP3G2-BOOT-M) LoaderVersion 12.4(25e)JAY, RELEASE SOFTWARE (fc1) Technical Support: http://www.cisco.com/techsupport Compiled Thu 03-Oct-13 03:35 by sdcunha ap:
How can I set this BOOT environment vairable to bootable?
03-12-2021 05:00 AM
@BDH wrote:
A colleague of mine found some image version he had "lying around".
The AP is a 2600 and you are forcing it to boot an IOS meant for an 1140. It will not work.
For a 2600, it needs to boot an IOS specifically for a 2600/3600/2700/3700.
03-12-2021 06:19 AM - edited 03-12-2021 06:19 AM
Do you know if there's a way to download the firmware/OS file from another existing AP in our network? Maybe through WinSCP or something?
03-12-2021 04:03 PM - edited 03-12-2021 04:04 PM
@BDH wrote:
Thanks for the help already. I called cisco and it looks like they don't want to help -> they don't want to provide me the software without a contract.
In my humble opinion, your are only the second person I have known unable to get Cisco Entitlements Team to let "through the barricades" (and talk to TAC about publishing the firmware) using the method I have described above.
Other people I have helped were successful in getting TAC to publish the firmware without the need for a valid Service Contract.
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