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Unable to get lightweight APs booted

BDH
Level 1
Level 1

Hi,

I don't have (much) experience with cisco APs, but still I need to get a few AP's linked to a WLC - that's being managed by one of our partners.

So I received a few AP's and I factory reset them by holding the mode button, connecting PoE and releasing when the console told me to. So far so good, but now 2 of the 3 AP's are stuck in the "AP" menu and the 3th one doesn't apply any config + says "%LWAPP-3-CLIENTERRORLOG: Config load from flash failed."

 

Below is a copy of the dirs:

AP1:

 

ap: dir
List of filesystems currently registered:
               flash[0]: (read-write)
              xmodem[1]: (read-only)
                null[2]: (read-write)
                tftp[5]: (read-only)

ap: dir flash:
Directory of flash:/
2    -rwx  78492     <date>               event.log
26   -rwx  1048      <date>               private-multiple-fs
4    -rwx  64        <date>               sensord_CSPRNG0
5    -rwx  64        <date>               sensord_CSPRNG1
6    -rwx  104       <date>               pnp-saved-config
45   drwx  320       <date>               configs
24   -rwx  283       <date>               info
82   -rwx  173       <date>               env_vars
8    drwx  2432      <date>               ap3g2-k9w8-mx.153-3.JD13
84   -rwx  0         <date>               ce
13   drwx  192       <date>               ap3g2-rcvk9w8-mx
95   drwx  768       <date>               c1140-k9w7-mx.153-3.JD11
662016 bytes available (31335936 bytes used)
ap:

AP2:

 

 

ap: dir
List of filesystems currently registered:
               flash[0]: (read-write)
              xmodem[1]: (read-only)
                null[2]: (read-write)
                tftp[5]: (read-only)

ap: dir flash:
Directory of flash:/
2    -rwx  282       <date>               info
3    -rwx  64        <date>               sensord_CSPRNG0
8    drwx  768       <date>               c1140-k9w7-mx.153-3.JD11
5    drwx  512       <date>               configs
6    -rwx  280       <date>               lwapp_officeextend.cfg
7    -rwx  64        <date>               sensord_CSPRNG1
227  drwx  2496      <date>               ap3g2-k9w7-mx.153-3.JF5
466  -rwx  174       <date>               env_vars
78   -rwx  146       <date>               capwap-saved-config
79   -rwx  0         <date>               ce
84   -rwx  1950      <date>               atf_override_config_slot0.txt
88   -rwx  1950      <date>               atf_override_config_slot1.txt
8727552 bytes available (23270400 bytes used)

ap: vers
C2600 Boot Loader (AP3G2-BOOT-M) LoaderVersion 12.4(25e)JAY, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Compiled Thu 03-Oct-13 03:35 by sdcunha

 

AP3 (the one that boots through, but gives the config load failed error:

AP7426.ac1a.cf59#dir
Directory of flash:/
    2  -rwx         337   Jan 1 1970 00:08:08 +00:00  info
    3  -rwx          64  Mar 15 2018 11:53:26 +00:00  sensord_CSPRNG0
   32  drwx         448   Mar 1 1993 00:03:18 +00:00  ap3g2-rcvk9w8-mx
    4  -rwx       90649   Mar 1 1993 06:10:05 +00:00  event.log
    5  drwx         448   Mar 1 1993 00:00:14 +00:00  configs
    6  -rwx           0   Mar 1 1993 00:00:33 +00:00  config.txt
    7  -rwx          64  Mar 15 2018 11:53:26 +00:00  sensord_CSPRNG1
   11  -rwx        1048   Mar 1 1993 00:00:19 +00:00  private-multiple-fs
   51  -rwx         226   Mar 1 1993 06:09:59 +00:00  env_vars
   54  -rwx       60586  Mar 13 2018 00:40:36 +00:00  event.capwap
   82  -rwx        1950  Jan 16 2017 15:05:16 +00:00  atf_override_config_slot0.txt
   86  -rwx         104  Feb 28 2014 00:25:00 +00:00  pnp-saved-config
   78  -rwx         145   Jun 7 2018 07:24:46 +00:00  capwap-saved-config
   90  -rwx      141621   Dec 6 2017 11:23:41 +00:00  event.r1
   83  -rwx        1950  Jan 16 2017 15:05:16 +00:00  atf_override_config_slot1.txt
   88  -rwx      131476   Aug 6 2018 06:27:54 +00:00  event.r0
   89  -rwx           0   Oct 6 2016 10:39:08 +00:00  ce
   97  -rwx         145  Mar 24 2019 15:10:42 +00:00  capwap-saved-config-bak
  100  -rwx       95008  Mar 15 2018 11:48:57 +00:00  lwapp_reap.cfg.bak
    8  drwx        2496  Feb 21 2018 15:41:46 +00:00  ap3g2-k9w8-mx.153-3.JD13
  101  -rwx           8   Aug 3 2018 14:45:31 +00:00  sensord_crashVer0
  103  -rwx       32793   Aug 3 2018 14:45:31 +00:00  sensord_crashFile0
31739904 bytes total (8691200 bytes free)

ap: vers
C2600 Boot Loader (AP3G2-BOOT-M) LoaderVersion 12.4(25e)JAY, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Compiled Thu 03-Oct-13 03:35 by sdcunha
ap:
AP7426.ac1a.cf59# sho version
Cisco IOS Software, C2600 Software (AP3G2-RCVK9W8-M), Version 15.2(4)JA1, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2013 by Cisco Systems, Inc.
Compiled Tue 30-Jul-13 23:08 by prod_rel_team

ROM: Bootstrap program is C2600 boot loader
BOOTLDR: C2600 Boot Loader (AP3G2-BOOT-M) LoaderVersion 12.4(25e)JAY, RELEASE SOFTWARE (fc1)

AP7426.ac1a.cf59 uptime is 38 minutes
System returned to ROM by power-on
System image file is "flash:/ap3g2-rcvk9w8-mx/ap3g2-rcvk9w8-xx"
Last reload reason:

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
 --More--
Not in Boagree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

cisco AIR-CAP2602I-E-K9 (PowerPC) processor (revision A0) with 180214K/81920K bytes of memory.
Processor board ID FCZ1814D174
PowerPC CPU at 800Mhz, revision number 0x2151
Last reset from power-on
LWAPP image version 7.5.1.73
1 Gigabit Ethernet interface

32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address: 74:26:AC:1A:CF:59
Part Number                          : 73-14588-03
PCA Assembly Number                  : 800-37899-01
PCA Revision Number                  : B0
PCB Serial Number                    : FOC18091Z9D
 --More--
*Mar  1 00:38:36.223: %CAPWAP-3-DHCP_RENEW: Could not discover WLC using DHCP IP. RenewinTop Assembly Part Number             : 800-38356-01
Top Assembly Serial Number           : FCZ1814D174
Top Revision Number                  : A0
Product/Model Number                 : AIR-CAP2602I-E-K9

Configuration register is 0xF
AP7426.ac1a.cf59#

 

Like I said, I don't really have experience with lightweight cisco AP's. Can someone help me with this, please?

 

 

22 Replies 22

Leo Laohoo
Hall of Fame
Hall of Fame

@BDH wrote:
%CAPWAP-3-DHCP_RENEW: Could not discover WLC using DHCP IP.

This message is a dead giveaway to what is happening.

On that AP I tried configuring this:

capwap ap primary-base WLAN-CTRL x.x.x.x

when I run "sho capwap ip config" or "sho capwap client conf", nothing is shown:

AP7426.ac1a.cf59#sho capwap ip conf

LWAPP Static IP Configuration

AP7426.ac1a.cf59#sho capwap cli conf
AP7426.ac1a.cf59#

 

How do I get the other 2 APs booted?

Post the complete output to the following commands: 

  • WLC:  sh sysinfo
  • WLC:  sh time
  • AP:  sh ip interface brief

BDH
Level 1
Level 1

I don't have access to the WLC, I need to ask a partner company to check if they see new AP's or not + push the configuration.

 

The AP that boots:

AP7426.ac1a.cf59#sho ip int bri
Interface IP-Address OK? Method Status Protocol
BVI1 172.18.10.101 YES DHCP up up
GigabitEthernet0 unassigned NO unset up up
GigabitEthernet0.1 unassigned YES unset up up



an other AP that doesn't boot (no "show" command available):

ap: show_ether
PHY STATS
===============
PHY link is UP
    Full Duplex, 1000 Mbps
PHY reset count     :          0
PHY link up count   :          2
PHY link lost count :          0
PHY reset errors    :          0

Init errors: 0  Fatal errors:0


MAC registers:
IEVENT=0x00000000, IMASK=c1c7c803, EDIS=c1c7c803, ECNTRL=00001050
MINFLR=0xc1c7c803, PTV=00000000, DMACTRL=00000000, TBIPA=c1c7c803
FIFO_TX_THR=0xc1c7c803, FIFO_TX_STARVE=0xc1c7c803
FIFO_STARVE_SHUTOFF=0xc1c7c803, TCTRL=0x00000000
TSTAT=0xc1c7c803, TBDLEN=0xc1c7c803, CTBPTR=0xc1c7c803, TBPTR=0xc1c7c803
TBASE=0xc1c7c803, OSTBD=0xc1c7c803, OSTBDP=0xc1c7c803, RCTRL=0x0000000d
RSTAT=0xc1c7c803, RBDLEN=0xc1c7c803, CRBPTR=0xc1c7c803, MRBLR=0xc1c7c803
RBASE=0xc1c7c803, MACCFG1=0x0000003f, MACCFG2=0x00007205, IPGIFG=0xc1c7c803
HAFDUP=0x0001f037, MAXFRM=0x00000600, MIIMCFG=0x00000006, MIIMCOM=0x00000000
MIIMADD=0x00000001, MIIMCON=0x00000000, MIIMSTAT=0x0000796d, MIIMIND=0x00000000
IFSTAT=0x00000000, MACSTNADDR1=0x6602009f, MACSTNADDR2=0x04000000
ATTR=0xc1c7c803, ATTRELI=0xc1c7c803

PHY registers:
00:1140 01:796d 02:0141 03:0dd1 04:01e1 05:d1e1 06:000f 07:2001
08:4806 09:0300 10:3800 15:3000 18:0000 19:0000 20:0020 21:0000
22:0000 23:0000 24:0000 25:0000 26:0040 27:0000 28:0000

ap:


@BDH wrote:

an other AP that doesn't boot (no "show" command available):


The "other AP" is in ROMMON.  

Console into that AP and reboot.  Post the entire boot-up process.

Hi,
sorry for late reply. See below the complete CLI log of the booting AP.

ap:
IOS Bootloader - Starting system.
flash is writable
FLASH CHIP:  Macronix Mirrorbit (00C2)
Xmodem file system is available.
flashfs[0]: 449 files, 14 directories
flashfs[0]: 0 orphaned files, 0 orphaned directories
flashfs[0]: Total bytes: 31997952
flashfs[0]: Bytes used: 23270400
flashfs[0]: Bytes available: 8727552
flashfs[0]: flashfs fsck took 20 seconds.
Reading cookie from SEEPROM
Base Ethernet MAC address: d0:72:dc:3d:b9:19
Ethernet speed is 1000 Mb - FULL Duplex
Loading "flash:/c1140-k9w7-mx.153-3.JD11/c1140-k9w7-mx.153-3.JD11"...############

The system is unable to boot automatically.  The BOOT
environment variable needs to be set to a bootable
image.

C2600 Boot Loader (AP3G2-BOOT-M) LoaderVersion 12.4(25e)JAY, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Compiled Thu 03-Oct-13 03:35 by sdcunha
ap:
ap:


@BDH wrote:
Loading "flash:/c1140-k9w7-mx.153-3.JD11/c1140-k9w7-mx.153-3.JD11"

This is the reason why the AP is always going into ROMMON:  The AP is a 2600 and someone is forcing the AP to boot an IOS meant for an 1140.  Not going to work.  

In ROMMON, post the complete output to the command:

dir flash:

ap: dir flash:
Directory of flash:/

2 -rwx 282 <date> info
3 -rwx 64 <date> sensord_CSPRNG0
8 drwx 768 <date> c1140-k9w7-mx.153-3.JD11
5 drwx 512 <date> configs
6 -rwx 280 <date> lwapp_officeextend.cfg
7 -rwx 64 <date> sensord_CSPRNG1
227 drwx 2496 <date> ap3g2-k9w7-mx.153-3.JF5
466 -rwx 174 <date> env_vars
78 -rwx 146 <date> capwap-saved-config
79 -rwx 0 <date> ce
84 -rwx 1950 <date> atf_override_config_slot0.txt
88 -rwx 1950 <date> atf_override_config_slot1.txt

8727552 bytes available (23270400 bytes used)
ap:

Post the complete output to the following command: 

dir flash:ap3g2-k9w7-mx.153-3.JF5

ap: dir flash:ap3g2-k9w7-mx.153-3.JF5
Directory of flash:ap3g2-k9w7-mx.153-3.JF5/

228 -rwx 229857 <date> ap3g2-k9w7-mx.153-3.JF5
229 -rwx 73 <date> ap3g2-k9w7-tx.153-3.JF5
230 -rwx 190140 <date> ap3g2-bl-2600
231 -rwx 189183 <date> ap3g2-bl-3600
232 drwx 64 <date> html
432 -rwx 10663738 <date> ap3g2-k9w7-xx.153-3.JF5
433 -rwx 576181 <date> 8004.img
434 -rwx 19856 <date> E2.bin
435 -rwx 2213 <date> E5.bin
436 -rwx 16352 <date> X2.bin
437 -rwx 1916 <date> X5.bin
438 -rwx 12848 <date> V2.bin
439 -rwx 514 <date> V5.bin
440 -rwx 15184 <date> R2.bin
441 -rwx 4547 <date> R5.bin
442 -rwx 8176 <date> Q2.bin
443 -rwx 3957 <date> Q5.bin
444 -rwx 30368 <date> C2.bin
445 -rwx 16361 <date> C5.bin
446 -rwx 15184 <date> F2.bin
447 -rwx 4220 <date> F5.bin
448 -rwx 8176 <date> U2.bin
449 -rwx 5840 <date> HA2.bin
450 -rwx 3609 <date> U5.bin
451 -rwx 2049 <date> HA5.bin
452 -rwx 10512 <date> B2.bin
453 -rwx 2333 <date> B5.bin
454 -rwx 7008 <date> Y2.bin
455 -rwx 1875 <date> Y5.bin
456 -rwx 604857 <date> 8006.img
457 -rwx 2460 <date> triggerfish_cpld.img
458 -rwx 18818 <date> uart_firmware_upgrade.bin
459 -rwx 9031 <date> MCU.bin
460 -rwx 282 <date> info
461 -rwx 36840 <date> file_hashes
462 -rwx 141 <date> final_hash
463 -rwx 512 <date> final_hash.sig
464 -rwx 1375 <date> img_sign_rel.cert
465 -rwx 1371 <date> img_sign_rel_sha2.cert

8727552 bytes available (23270400 bytes used)

What happens to this command: 

boot flash:ap3g2-k9w7-mx.153-3.JF5/ap3g2-k9w7-mx.153-3.JF5

BDH
Level 1
Level 1

See below the CLI extract:

ap: boot flash:ap3g2-k9w7-mx.153-3.JF5/ap3g2-k9w7-mx.153-3.JF5
Loading "flash:ap3g2-k9w7-mx.153-3.JF5/ap3g2-k9w7-mx.153-3.JF5"...########################

File "flash:ap3g2-k9w7-mx.153-3.JF5/ap3g2-k9w7-mx.153-3.JF5" uncompressed and installed, entry point: 0x2003000
executing...

Secondary Bootloader - Starting system.
Tide MB - 32MB of flash
Xmodem file system is available.
flashfs[0]: 449 files, 14 directories
flashfs[0]: 0 orphaned files, 0 orphaned directories
flashfs[0]: Total bytes: 31997952
flashfs[0]: Bytes used: 23270400
flashfs[0]: Bytes available: 8727552
flashfs[0]: flashfs fsck took 9 seconds.
flashfs[1]: 0 files, 1 directories
flashfs[1]: 0 orphaned files, 0 orphaned directories
flashfs[1]: Total bytes: 12257280
flashfs[1]: Bytes used: 1024
flashfs[1]: Bytes available: 12256256
flashfs[1]: flashfs fsck took 0 seconds.
Base Ethernet MAC address: d0:72:dc:3d:b9:19

2600/3600 AP, PID: 'AIR-CAP2602I-E-K9 '. Checking for BL upgrade...
BL: C2600 Boot Loader (AP3G2-BOOT-M) LoaderVersion 12.4(25e)JAY, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Compiled Thu 03-Oct-13 03:35 by sdcunha

BL Build year: 13
Unable to locate IOS image with name **xx**.
Boot CMD: 'boot  flash:/c1140-k9w7-mx.153-3.JD11/c1140-k9w7-xx.153-3.JD11'
Loading "flash:/c1140-k9w7-mx.153-3.JD11/c1140-k9w7-xx.153-3.JD11"...####################################
The system is unable to boot automatically.  The BOOT
environment variable needs to be set to a bootable
image.

C2600 Boot Loader (AP3G2-BOOT-M) LoaderVersion 12.4(25e)JAY, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Compiled Thu 03-Oct-13 03:35 by sdcunha
ap:


@BDH wrote:
Unable to locate IOS image with name **xx**.

You will need to re-upload the autonomous IOS into the AP.  The firmware is missing a few critical files.

BDH
Level 1
Level 1

Thanks for the info. Where can I get these files and how do I upload them in the AP (it doesn't have an IP or something, so I can't send it over the network)?