Upgrade 2960-x

[swica-cco]

Hello Community,

We have to update some switches, and Cisco Prime gives us a strange Error:

Fail:Cannot activate stack device with bin image from GUI. Use CLI to activate the stack device with bin image.

Actually we are trying to update with *.bin from 15.2(3)E1 -> 12.2(4)E6 - it looks like the message only comes on Stack switches, but not on single units.

xxx#sh switch
Switch/Stack Mac Address : 042a.e2f6.a080
                                           H/W   Current
Switch#  Role   Mac Address     Priority Version  State
----------------------------------------------------------
*1       Master 042a.e2f6.a080     3      4       Ready
2       Member 006c.bc42.f380     2      4       Ready
3       Member 006c.bc22.a100     1      4       Ready

xxx#sh boot
BOOT path-list      : flash:/c2960x-universalk9-mz.152-3.E1/c2960x-universalk9-mz.152-3.E1.bin
Config file         : flash:/config.text
Private Config file : flash:/private-config.text
Enable Break        : yes
Manual Boot         : no
Allow Dev Key         : yes
HELPER path-list    :
Auto upgrade        : yes
Auto upgrade path   :
Boot optimization   : disabled
NVRAM/Config file
      buffer size:   524288
Timeout for Config
          Download:    0 seconds
Config Download
       via DHCP:       disabled (next boot: disabled)
-------------------
Switch 2
-------------------
BOOT path-list      : flash:/c2960x-universalk9-mz.150-2a.EX5/c2960x-universalk9-mz.150-2a.EX5.bin
Config file         : flash:/config.text
Private Config file : flash:/private-config.text
Enable Break        : yes
Manual Boot         : no
Allow Dev Key         : yes
HELPER path-list    :
Auto upgrade        : no
Auto upgrade path   :
-------------------
Switch 3
-------------------
BOOT path-list      : flash:/c2960x-universalk9-mz.150-2a.EX5/c2960x-universalk9-mz.150-2a.EX5.bin
Config file         : flash:/config.text
Private Config file : flash:/private-config.text
Enable Break        : yes
Manual Boot         : no
Allow Dev Key         : yes
HELPER path-list    :
Auto upgrade        : no
Auto upgrade path   :

The *.tar way is going success, but why is it not possible to go with bin-images?

Thanks for any hints.

Oliver

[balaji.bandi]

Actually we are trying to update with *.bin from 15.2(3)E1 -> 12.2(4)E6 -    12.2.X  ?

Personally i stay way from Prime Upgrade, i prefere to do manually.

https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst2960x/software/15-0_2_EX/file_management/file_management/img_files.html

[Leo Laohoo]

This is not going to work (even with Prime or not). 

Look at the IOS version being used by Switch 1 and Switch 2/3.  They are different.  

Remove Switch 1 from the stack and upgrade this (use the TAR file) individually.  

Leave Switch 2 & 3 in a stack and upgrade them (use the TAR file) normally.  

DO NOT USE Prime to upgrade the stack.  

[marce1000]

 - Check whether the device(s) you are trying to upgrade are compatible with the current Cisco Prime version ,google on 'cisco prime compatibility matrix'.  And related : make sure a sufficient recent version of Prime is being used (fully patched and with latest device pack).

 M.