12-24-2011 06:51 AM
Hi,
I installed Cisco works LMS 4.0 recently without any prior training.
Just went thru deployment guide & followed the steps.
Almost all the features are configured but customer need a User tracking with IP Address & User name.
I configured some of the parameter in user tracking but when i generated the report with All Host Entries. I only able to see the mac address. Device name, & ports but no Ip address.
Can anyone tell me what i am missing?
Thanks.
Regards,
Yasir
12-24-2011 09:48 AM
Hard to say exactly without more information about your network.
One thought is that IP address will typically be gathered from the devices' default gateway(s). If they are using a firewall as their d/g, UT will not pick up that information. Please also see page 25 of the excellent "LMS 4.1 (not just) For Dummies" document here.
Hope this helps.
12-25-2011 11:35 PM
Thanks Marvin for providing the link of LMS 4.1 doucment
It helped me in lots of LMS configuration.
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