09-13-2013 07:35 AM
Hi,
We have an NCS prime. We'r unable to login via GUI interface, password is unknown as the person handling the systems has left.
Using command prompt, we did password reset , following cisco guide, however the GUI is still inaccessible.
Any idea on how to proceed further to recover the GUI password.
Thanks in advance.
09-14-2013 06:31 AM
Hi,
Try this :
Login as admin mod and appaly the following steps,
NCS/admin# NCS password root password Public123
CompilerOracle: exclude org/snmp4j/Snmp.send
Loading USER - root
Validating new password..
Resetting password ..
Resetting password COMPLETED.
EXECUTION STATUS : Success
NCS/admin#
for more information ,check the below link:
http://www.cisco.com/en/US/docs/wireless/ncs/1.0/configuration/guide/tasks.html#wp1184161
Thanks-
Afroz
09-17-2013 08:22 AM
It shows as new password is accepted, but ncs fails to login using it.
09-18-2013 05:13 AM
Have you tried multiple browsers other than chrome? Or older versions of chrome
Firefox is "unsupported" but works fine.
Cheers,
Michel
09-18-2013 07:33 AM
Yes, tried IE as well.
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