Backstory: I started doing business IT work with the MSP model. It's been a year in operations now, and after a bit more testing on our small client base (8 clients between 5 and 50 computers) I'll be comfortable pushing sales. I'm not comfortable with our current remote management setup, and would love to know what you guys are using.
We're currently using GFIMax for background cmd access and teamviewer control of remote systems.
Using mRemoteNG for RDP, Telnet, ssh, and http(s) access to networking devices, servers, and administrative pages while on-site or through a vpn.
The majority of our computer management is through the domain controllers at client sites
Nagios is on my "To Learn" list, but the learning curve seems steep from the outside.
Powershell has been interesting to play with and has helped out with multiple projects manipulating lists of computers.
Using OpenVPN for direct access to client servers when convenient.
LucidCharts for collaborative network documentation and proposal diagram generation.
What tools do you guys recommend that wont break the bank for a small tech company?
