What version of CNA should I use for Catalyst WS-C3560G-24PS-S ?

[André C.]

Hi

I am new to this forum and I am not an IT expert.

I purchase a Catalyst WS-C3560G-24PS-S PoE-24 and I have downloaded and installed Cisco Network Assistant 5.8 (9.1) (cna-windows-k9-installer-5-8-9-1-en.exe) for Windows.

Problem is that my Switch is not in the "Select a device" list, the only choice is CE520.

Did I install the wrong software? What version of CNA should I use for my Switch? Can you provide a link to the download page?

Many thanks

[balaji.bandi]

Look at the supported matrix :

https://www.cisco.com/c/en/us/td/docs/net_mgmt/cisco_network_assistant/version6/relnotes/ol32368.html#pgfId-699844

[André C.]

Thanks for your reply!

I installed version 6.3 (4), but same situation here (See screen capture). Only device CE520 is in the drop list.

I surely must be doing something wrong. Do I also have to download a device list?

[marce1000]

 Ref : https://www.cisco.com/c/en/us/td/docs/net_mgmt/cisco_network_assistant/version1_0/quick/guide/gsg/install.html

             Make sure to connect CNA to a device first.

 M.

[balaji.bandi · Accepted solution]

here is the good Youtube video for reference and installation :

https://www.youtube.com/watch?v=n1wpcbkEp8E

[André C.]

Many thanks! I will go to bed less stupid tonight.  :)