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03-26-2010 09:05 PM
Hello
CW LMS RME can't manage the archive for a NAM2.I get the error message below. I double checked the username and password, and succeeds while telenting manually. A sniffer capture shows that CW is able to connect to the NAM (the prompt is there), nonetheless it fails.
I get this message in dcma.log :[ Sat Mar 27 03:26:25 CET 2010 ],DEBUG,[Thread-1142],com.cisco.nm.xms.xdi.transport.cmdsvc.LogAdapter,printStackTrace,51,stacktracecom.cisco.nm.lib.cmdsvc.CmdSvcException: Prompt learning failed: 'root@namdmz1.namsa.lu# root@namdmz1.namsa.lu# root@namdmz1.namsa.lu# ' && 'root@namdmz1.namsa.lu# root@namdmz1.namsa.lu# ' do not match.
Any idea ?
Thanks
*** Device Details for namdmz1 *** |
Protocol ==> Unknown / Not Applicable |
CM0062 Polling namdmz1 for changes to configuration. CM00 Polling not supported on PRIMARY RUNNING config, defaulting to fetch. CM0151 PRIMARY RUNNING Config fetch failed for namdmz1 Cause: TELNET: Failed to establish TELNET connection to "hidden"- Cause: Authentication failed on device 3 times. Could not detect protocols running on the device Action: Check if protocol is supported by device and required device package is installed. Check device credentials. Increase timeout value, if required. |
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03-27-2010 10:12 AM
Yes, RME 4.3 is part of LMS 3.2.
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03-26-2010 11:01 PM
This is a timing issue. what version of LMS do you have?
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03-27-2010 12:26 AM
LMS 2.6 with RME 4.0.6. Given the licensing, these are the latest software and packages.
Products Installed | |||||
Showing 1-7 of 7 records | |||||
Product Name | Version With Patch Level | Installed Date | |||
1. | CiscoWorks Common Services | 3.0.6 | 31 Dec 2008, 15:05:25 CET | ||
2. | Campus Manager | 4.0.13 | 20 Mar 2010, 17:59:17 CET | ||
3. | CiscoView | 6.1.5 | 29 Sep 2006, 15:29:00 CEST | ||
4. | Device Fault Manager | 2.0.13 | 02 Mar 2010, 10:55:04 CET | ||
5. | Internetwork Performance Monitor | 2.6.0 | 14 Sep 2005, 11:08:24 CEST | ||
6. | Integration Utility | 1.6.0 | 14 Sep 2005, 09:43:15 CEST | ||
7. | Resource Manager Essentials | 4.0.6 | 20 Mar 2010, 01:33:35 CET |
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03-27-2010 12:54 AM
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03-27-2010 01:26 AM
The problem you are seeing (CSCsy73881) does not have a fix in RME 4.0.6. It is fixed in RME 4.3 with the availability of a new cmdsvc.properties file which allows you to adjust some of the internal timers. And, since RME 4.0.6 is currently end of engineering, I do not see a patch coming out for your version. If you were to upgrade, you would need to edit cmdsvc.properties, and set:
TuneSleepMillis=500
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03-27-2010 02:18 AM
Thanks for your quick reply. Unfortunately, the content of Bug CSCsy73881 is only available to Cisco employees.
I guess I have to buy LMS 3.2 in order to get RME 4.3 right ?
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03-27-2010 02:41 AM
Sorry, I did a mistake with the rating of the last reply. 5 stars is the real score
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03-27-2010 10:12 AM
Yes, RME 4.3 is part of LMS 3.2.
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