ASA 5506x with TAMC firepower license issue

[Evanjrosado]

Just purchased an ASA 5506-x with TAMC firepower license. The license came preinstalled and configured by the vendor. The problem I am having is that when I try configuring an access control policy with instrusion and AMP it complains that I don't have and need a protection and AMP license even though the licensing page shows that I have the licenses in use(see attached images). If anyone has any helpful ideas as to why this is happening would greatly appreciate it. 

[Evanjrosado]

This may be an issue with the appliance. I'm exchanging it for a new one

[Sheraz.Salim]

You have the licenses as you showed them earlier in your photos.  try to reboot the sfr appliance. the command is

from the cli. applying those command will not reboot your ASA. you traffic will be working.

ASA# session sfr console
Opening console session with module sfr.
Connected to module sfr. Escape character sequence is 'CTRL-^X'.

SFR login: admin
Password:
Last login: Sun Apr 12 09:11:05 UTC 2020 on ttyS1

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Cisco Fire Linux OS v6.2.0 (build 42)
Cisco ASA5506 v6.2.0.6 (uild 110)
> system reboot


(or)
ASA# sw-module module sfr shutdown noconfirm
Shutdown issued for module sfr.


ASA# show module sfr

Mod  Card Type                                    Model              Serial No.
---- -------------------------------------------- ------------------ -----------
 sfr FirePOWER Services Software Module           ASA5506            JAD205201YY

Mod  MAC Address Range                 Hw Version   Fw Version   Sw Version
---- --------------------------------- ------------ ------------ ---------------
 sfr 286f.7fd1.3a32 to 286f.7fd1.3a32  N/A          N/A          6.2.0.6-110

Mod  SSM Application Name           Status           SSM Application Version
---- ------------------------------ ---------------- --------------------------
 sfr ASA FirePOWER                  Not Applicable   6.2.0.6-110

Mod  Status             Data Plane Status     Compatibility
---- ------------------ --------------------- -------------
 sfr Shutting Down      Not Applicable


ASA# sw-module module sfr reset noconfirm
Reset issued for module sfr.

[Evanjrosado]

Hi and thank you for our response. I tried this method and it didn't work. I have even tried downgrading and upgrading and still the issue resided. I just exchanged this asa5506x box for a new one and the same thing is happening. It's just so weird. The license page shows that the license is valid and in use. Any other thoughts would be helpful