ASA ASDM login issue

[mj11]

Hi All

I am having an issue with logging into the ASDM, has anyone seen the following error message:

"cookies must be enabled to log in"

The software versions are:

ASA- 8.4(1)

ASDM-6.4(5)

I have also attached a screen shot of the error,

Regards MJ

[varrao · Accepted solution]

Hi,

Are you using the ASA hostname to login?? Can you try using the ip address instead to login to the firewall??

-Varun

[mj11]

Hi Varun

Thanks thats working, is there an issue with using DNS?

Regrads MJ

[varrao]

Wat is the ASA hostname that you are using? It should not contain any '_' in it.

Thanks,

Varun

[mj11]

Hi Varun

Thanks for the response, the host name is

hostname OSPH03-RPN-CiscoASA

Regards MJ

[varrao]

Hi,

There might be a certificate issue due to which this might be happening, I am not really sure, since this needs detailed investigation. Due you have webvpn configured on the interface on which you are trying to access ASDM?

Thanks,

Varun

Please do rate helpful posts

[mj11]

Hi Varun

Thanks for the help on this, I have no webvpn configured on the inside interface.

I will have a look into the certificate.

Many thanks MJ

[William Eckler]

Did you ever resolve this?  I have the same problem with trying to launch ASDM from windows 2012R2 Server.  It runs fine from windows 7 but from windows 2012R2 if I enter correct credentials it just loops and never accepts my correct creds.

[jddnd1983]

I had this problem too and i fixed it.

Cookies must be enabled to log in.
Description    Message originated from the Cisco ASA. In order to log into the secure gateway, cookies must be enabled. The secure gateway detects that it is unable to correctly set a cookie.
Solution    Add the domain to the browser list of trusted sites.

[p.narcisse]

I had this problem too  but to solve my issue I had to enable cookies in internet expoler . Just follow this link to solve it 

https://www.timeanddate.com/custom/cookiesie.html