ASA SSM-20 CSC - No software version

[ardezembro]

All,

I received a SSM-20 (Cisco Content Security and Control) for use with the ASA 5540.

However I saw that the module does not have a software installed. Its status stays all the time as Unresponsive.

ciscoasa# show module 1 det
Getting details from the Service Module, please wait...
Unable to read details from module 1

Card Type: ASA 5500 Series Content Security Services Module-20
Model: ASA-SSM-CSC-20-K9
Hardware version: 1.0
Serial Number: JAF1333XXXX
Firmware version: 1.0(11)5
Software version:
MAC Address Range: 0026.0bXX.XXXX to 0026.0bXX.XXXX
Data Plane Status: Not Applicable
Status: Unresponsive
ciscoasa#

I tried to do the recovery process using the image 'csc6.6.1164.0.bin', but I see that nothing happens. My tftp server is not even accessed.

I left more than 2 hours the process running and nothing happened.

My setup and ip addresses are:

ciscoasa# sh int ip b
Interface IP-Address OK? Method Status Protocol
GigabitEthernet0/0 172.16.2.12 YES DHCP up up
GigabitEthernet0/1 unassigned YES unset administratively down down
GigabitEthernet0/2 unassigned YES unset administratively down down
GigabitEthernet0/3 unassigned YES unset administratively down down
Internal-Control0/0 127.0.1.1 YES unset up down
Internal-Data0/0 unassigned YES unset down down
Management0/0 192.168.0.1 YES CONFIG down down
ciscoasa#

ciscoasa# hw-module module 1 recover configure
Image URL [tftp://172.16.2.3/csc6.6.1164.0.bin]:
Port IP Address [172.16.2.12]:
VLAN ID [0]:
Gateway IP Address [0.0.0.0]:

ciscoasa# ping 172.16.2.3
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 172.16.2.3, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 1/1/1 ms
ciscoasa#

I understand that "Port IP Address" would be the SSM-20 management port and this doen not have an IP address because there is no software.

Anyone have an idea how to solve this problem?

Thanks everybody,

Alexandre

[balaji.bandi]

Follow this thread to understand the issue

https://community.cisco.com/t5/intrusion-prevention-and/asa-ssm-20-unresponsive-cannot-reimage/td-p/1101311

re-imaging follow thread :

https://community.cisco.com/t5/security-documents/re-imaging-the-csc-ssm/ta-p/3116696

[ardezembro]

Thanks for your response 'balaji.bandi'.

I've already read these two articles, but I can't follow them into having a management IP address on SSM-20. You know if there is a default address or if a could copy SSM image from ASA main flash?

[Karsten Iwen]

You only need 10 seconds to handle this device the right way: Just dump it.

The CSC is end-of-life for such a long time, it will not benefit your network-security and is also not useful for any learning-purpose. It just uses energy and heats the room. Nothing more!

[ardezembro]

LOL. Honestly I think like you. But another analyst (former employee) has asked the company owner to buy these modules and he wants to see them in use. I wouldn't want him to lose his investment either.