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ASA5505 ASDM 7.1.(5)100 - Java 7U51 problem?

Hello

Place can anyone help?

I'm running ASA5505 with:

Cisco Adaptive Security Appliance Software Version 9.1(4)

Device Manager Version 7.1(5)100

Recently upgraded, also my Java (Win7) was upgraded to 7U51

No longer able to access the ASA with ASDM

Neither with launcher nor webstart.

Anyone

(Please feel free t ask for more info)

Thanks

hkl

1 ACCEPTED SOLUTION

Accepted Solutions

prateeve
Beginner
Beginner

Hi Kristian,

There is a bug with cisco wherein java 7 update 51 causes the problem with ASDM access. The bug id is CSCum46193.

I would suggest you to downgrade to java version to java 7 update 45 and it would work.

- Prateek Verma

View solution in original post

6 REPLIES 6

johnlloyd_13
Engager
Engager

Hi,

Could you try downgrading your Java to version 6 or the previous one when it was still working?

Sent from Cisco Technical Support iPhone App

Hello

Thanks for your responce. Did a downgrade to Java 7U45 as suggested by Prateek

Work like a charm.

hkl

prateeve
Beginner
Beginner

Hi Kristian,

There is a bug with cisco wherein java 7 update 51 causes the problem with ASDM access. The bug id is CSCum46193.

I would suggest you to downgrade to java version to java 7 update 45 and it would work.

- Prateek Verma

Ptrateek

Thanks, work like a charm

hkl

Hello Prateek (or anyone else who can help)

As stated in my last post here, it work fine. However trying again today, it's broken again, checked my java version and it's still 7u45. (ASDM is 7.1.5-100)

Tried on another machine with the workaround in CSCum46193, this machine with Java 7u51.

ASDM is 7.1.5-100

security exception for ASA's IP is addeed in java cpl

Any ideas?

hkl

Here is the log from the Java console

Using JRE version 1.7.0_45 Java HotSpot(TM) Client VM

User home directory = C:\Users\hklarsen.hkl-win7-dell

----------------------------------------------------

c:   clear console window

f:   finalize objects on finalization queue

g:   garbage collect

h:   display this help message

m:   print memory usage

q:   hide console

s:   dump system properties

----------------------------------------------------

Application Logging Started at Sun Feb 16 10:25:30 CET 2014

---------------------------------------------

Local Launcher Version = 1.5.69

Local Launcher Version Display = 1.5(69)

OK button clicked

Trying for ASDM Version file; url =

https://192.168.1.1/admin/

java.net.SocketException: Unexpected end of file from server

at sun.net.www.http.HttpClient.parseHTTPHeader(Unknown Source)

at sun.net.www.http.HttpClient.parseHTTP(Unknown Source)

at sun.net.www.http.HttpClient.parseHTTPHeader(Unknown Source)

at sun.net.www.http.HttpClient.parseHTTP(Unknown Source)

at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)

at java.net.HttpURLConnection.getResponseCode(Unknown Source)

at sun.net.www.protocol.https.HttpsURLConnectionImpl.getResponseCode(Unknown Source)

at com.cisco.launcher.y.do(Unknown Source)

at com.cisco.launcher.y.a(Unknown Source)

at com.cisco.launcher.y.if(Unknown Source)

at com.cisco.launcher.r.a(Unknown Source)

at com.cisco.launcher.s.do(Unknown Source)

at com.cisco.launcher.s.null(Unknown Source)

at com.cisco.launcher.s.new(Unknown Source)

at com.cisco.launcher.s.access$000(Unknown Source)

at com.cisco.launcher.s$2.a(Unknown Source)

at com.cisco.launcher.g$2.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

Trying for IDM. url=https://192.168.1.1/idm/idm.jnlp/

java.net.SocketException: Unexpected end of file from server

at sun.net.www.http.HttpClient.parseHTTPHeader(Unknown Source)

at sun.net.www.http.HttpClient.parseHTTP(Unknown Source)

at sun.net.www.http.HttpClient.parseHTTPHeader(Unknown Source)

at sun.net.www.http.HttpClient.parseHTTP(Unknown Source)

at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)

at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(Unknown Source)

at com.cisco.launcher.w.a(Unknown Source)

at com.cisco.launcher.s.for(Unknown Source)

at com.cisco.launcher.s.new(Unknown Source)

at com.cisco.launcher.s.access$000(Unknown Source)

at com.cisco.launcher.s$2.a(Unknown Source)

at com.cisco.launcher.g$2.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

Kristian,

If you are getting the same message as in this thread.

https://supportforums.cisco.com/thread/2261710?tstart=0

try these steps that I took and it should work with Jave 7 u51.

1. Go to the ASA IP address in IE.

2. Select Continue to website. (This is where it asks if you want to install the ASDM Launcher)

3. In the Address Bar click on "Certificate Error" then "View Certificates."

4. Go to Details tab and select "Copy to File" and export the cert to my desktop using the default DER format.

5. Open Java Control Panel and go to "Security" tab and "Manage Certificates."

6. Selected "Secure Site" in drop down box and clicked "Import."

7. Select "All Files" in drop down box, and selected the Cert that I exported from IE.

Bob

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