ASA5550 unable to finish boot process

[Abel Erazo]

I have an ASA5550 which is unable to finish the boot process, I have tried to bypass any config using config-register 0x41 but still not getting the prompt.

Loading /asa843-k8.bin... Booting...

Platform ASA5550

Loading...

IO memory blocks requested from bigphys 32bit: 66368

dosfsck 2.11, 12 Mar 2005, FAT32, LFN

Starting check/repair pass.

Starting verification pass.

/dev/hda1: 48 files, 9840/31180 clusters

dosfsck(/dev/hda1) returned 0

Processor memory 3238002688, Reserved memory: 157286400

Total SSMs found: 1

SSM-4GE-INC, SN JAF112905KN, HW ver 1.0, FW ver 1.0(0)8

Total NICs found: 12

mcwa i82557 Ethernet at irq 11  MAC: 001c.5826.0aa7

mcwa i82557 Ethernet at irq  5  MAC: 0000.0001.0001

i82547GI rev00 Gigabit Ethernet @ irq11 dev 1 index 05 MAC: 0000.0001.0002

i82546GB rev03 Gigabit Ethernet @ irq09 dev 2 index 03 MAC: 001c.5826.0aab

i82546GB rev03 Gigabit Ethernet @ irq09 dev 2 index 02 MAC: 001c.5826.0aaa

i82546GB rev03 Gigabit Ethernet @ irq09 dev 3 index 01 MAC: 001c.5826.0aa9

i82546GB rev03 Gigabit Ethernet @ irq09 dev 3 index 00 MAC: 001c.5826.0aa8

VCS7380 Gigabit Ethernet @ index 07 MAC: 001c.5826.094d

VCS7380 Gigabit Ethernet @ index 08 MAC: 001c.5826.094e

VCS7380 Gigabit Ethernet @ index 09 MAC: 001c.5826.094f

VCS7380 Gigabit Ethernet @ index 10 MAC: 001c.5826.0950

VCS7380 Gigabit Ethernet @ index 11 MAC: 0000.0003.0002

Encryption hardware device : Cisco ASA-55x0 on-board accelerator (revision 0x0)

                             Boot microcode        : CN1000-MC-BOOT-2.00

                             SSL/IKE microcode     : CNLite-MC-SSLm-PLUS-2.03

                             IPSec microcode       : CNlite-MC-IPSECm-MAIN-2.06

Verify the activation-key, it might take a while...

Running Permanent Activation Key: 0xfa1d676a 0x346e79a6 0xa0824188 0x86fcd4fc 0x4313b7a9

Licensed features for this platform:

Maximum Physical Interfaces       : Unlimited      perpetual

Maximum VLANs                     : 400            perpetual

Inside Hosts                      : Unlimited      perpetual

Failover                          : Active/Active  perpetual

VPN-DES                           : Enabled        perpetual

VPN-3DES-AES                      : Disabled       perpetual

Security Contexts                 : 2              perpetual

GTP/GPRS                          : Disabled       perpetual

AnyConnect Premium Peers          : 2              perpetual

AnyConnect Essentials             : Disabled       perpetual

Other VPN Peers                   : 5000           perpetual

Total VPN Peers                   : 5000           perpetual

Shared License                    : Disabled       perpetual

AnyConnect for Mobile             : Disabled       perpetual

AnyConnect for Cisco VPN Phone    : Disabled       perpetual

Advanced Endpoint Assessment      : Disabled       perpetual

UC Phone Proxy Sessions           : 2              perpetual

Total UC Proxy Sessions           : 2              perpetual

Botnet Traffic Filter             : Disabled       perpetual

Intercompany Media Engine         : Disabled       perpetual

This platform has an ASA 5550 VPN Premium license.

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help

[Julio Carvajal]

Hello Abel,

On the booting process on which part does it get stuck?

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[Abel Erazo]

The last output is:

.....

This platform has an ASA 5550 VPN Premium license.

[pankaj29in]

Hi Abel,

Did you try with any other IOS version.

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Cheers,

Pankaj

[Abel Erazo]

Hi Pankaj, we tried with different OS versions but same result.

Also we modified config-register to avoid loading the config but same result.

Thanks for your replies.

[Julio Carvajal]

Hello Abel,

I would recommend that you share the entire console output the ASA shows or you can go and format the flash and if this does not help then we will need to replace the unit but first let's take a look at the outputs, then we will proceed with the format-flash and finally if we have not find the fix RMA will be the way to go.

Remember to rate all of the helpful posts.

For this community that's as important as a thanks.