04-22-2010 07:40 PM - edited 03-11-2019 10:36 AM
When I launch the ASDM, whether in JAVA or as an MSI installation, the window starts "too small". I can't see anything but the minimize and close button. (see the attached screenshot)
I am running Java v1.4.2_03. I tried the most current release of Java and it had same results, so I uninstalled it and am back on 1.4.2_03.
...any ideas?
-Kevin
07-08-2011 04:28 PM
Did you ever find a solution to this problem? I am experiencing the same thing and can't figure it out. ASDM starts in a tiny windows that I can only minimize or close.
07-08-2011 09:21 PM
Hi Eric,
Kindfly provide the below information:
version of ASDM that you are running
version of ASA software
which OS are you using
Is it a 64-bit or 32-bit OS
This info would be helpful to resolve the issue.
Thanks,
Varun
07-08-2011 11:19 PM
ASDM Launcher Version is 1.5(50)
ASDM Version is 6.3(5)
ASA version 8.3(2)
Windows 7
64-bit
Works fine on other Windows XP and Windows 7 - 32-bit computers I have.
07-08-2011 11:26 PM
Hi Eric,
It seems to be ajava compatibility issue, try installing the 32-bit java version on your 64-bit machine, and then try he asdm. One more thing, on the 64-bit, open up a browser and type the url "https://
Hope this helps
Thanks,
Varun
01-25-2012 08:42 AM
The above answer is the right one
10-14-2021 10:35 PM
I know this is a very old post and responding as I had a similar compatibility issue with Win10 and an old ASA so hoping this will help others.
After many attempts at Java versions and config settings I have found the following works perfectly:
Windows version - 21H1 (19043.1288)
Java Version - 1.4.2_19
ASDM - 5.2
Now the important bit is to change the Windows compatability settings - right click the Cisco ASDM Launcher icon and select <properties>, select the <Compatability> tab and in <Compatability mode> select "Windows Vista".
Yep, odd that the Vista compatibility setting works here and was un-expected considering I could not get Windows XP to work yet I have it running on a native WindowsXP laptop perfectly.
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