Can't ping ASA and switch, but can ping server behind it

[Shawn Snyder]

I have a Cisco ASA 5510, Cisco 3560 switch, and a couple of servers installed at a remote location.  I can't ping the ASA or 3560 switch, but I can ping the server behind it.  Why would this be and how can I fix this?

[Julio Carvajal]

Hello Shawn,

From where are you trying to ping the ASA or Switch? From the outside-inside?

Is the Switch running on L2 mode only or also L3?

Just as a note the ASA will not allow you to ping a distant or far-end interface.

What is a distant or far-end interface?

Basically is that if you are on a PC on the outside interface you will be able to ping the outside interface IP address but no matter what you will not be able to ping the ASA interface IP address.

Looking for some Networking Assistance? 
Contact me directly at jcarvaja@laguiadelnetworking.com

I will fix your problem ASAP.

Cheers,

Julio Carvajal Segura
http://laguiadelnetworking.com