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Beginner

Cisco Firesight "No any Data"

Dear Expert,

I'm quite new with Cisco FirePower. I have 2 Cisco ASA5555 with Firepower and deploy as Active/Standby. We have three zone INSIDE OUTSIDE and Management. Firesight server is stay in management zone. I registered all Cisco Firepower module to Firesight Mngt center and I succeed inspection traffic through Firepower module on cisco ASA already. I applied IPS default rule for the registered device. I have kept it for 2 day after that I take a look on cisco FireSight there is no any information. It showed "No Data". I wonder I may missed configuration. I try to re-register the devices but it still same. Please see the diagram below for more detail.

I would like to have any support for that issue. If you have any question please let me know 

-   INSIDE Interface: ip add 192.168.100.x/24

-   OUTSIDE interface: ip add x.x.x.x/24

-   Management interface: ip 10.100.100.x/24

-   FireSight Server ip add: 10.100.100.x/24

  

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Cisco Employee

Hello putmanoait,

Hello putmanoait,

Since its a new installation , try to install the latest code to use all new features with the device.After the proper installation and having all the required license including Firesight host license you need to make sure that the traffic has been properly redirected to pass through the Firepower.If the Firepower is redirecting the traffic you can see the same by enabling the logging under the access control policy by Policies > Access Control > Rules > Logging > Logging at beginning of connection or Logging at end of connection . Once after enabling logging, save and reapply or redeploy the policy changes. Each device has its own database connection settings. So you can refer the following link and see how much of events can be logged in the device.

http://www.cisco.com/c/en/us/td/docs/security/firesight/541/user-guide/FireSIGHT-System-UserGuide-v5401/System-Policy.html#pgfId-8018593

If you can see the respective connection events under Analysis > Connection Events , the dashboard data also should populate . If you already enabled the above and still no events are coming up then please perform the following by the login to Firesight CLI by elevating to root user.

1) Verify the following service is running

 pmtool status | grep SFTop10Cacher

2) Restart the service

 pmtool restartbyid  SFTop10Cacher

3) You should see the service as running with a different pid

pmtool status | grep SFTop10Cacher

Verify the dashboard after 30 minutes.

Rate and mark correct if the post helps you.

Regards

Jetsy 

View solution in original post

6 REPLIES 6
Highlighted
Participant

Hi,

Hi,

Have you enabled logging on the access control rule ?

Do you see traffic in connection events as well ?

Thanks,

Ankita

Highlighted
Beginner

Now everything is fine follow

Now everything is fine follow Jetsy.

Thanks for your suppot.

Best regards,

Mano

Highlighted
Cisco Employee

Hello PutmanoAIT

Hello PutmanoAIT

Glad to know that it worked for you.

Feel free to write to support forums in future.

Regards

Jetsy

Highlighted
Cisco Employee

Hello putmanoait,

Hello putmanoait,

Since its a new installation , try to install the latest code to use all new features with the device.After the proper installation and having all the required license including Firesight host license you need to make sure that the traffic has been properly redirected to pass through the Firepower.If the Firepower is redirecting the traffic you can see the same by enabling the logging under the access control policy by Policies > Access Control > Rules > Logging > Logging at beginning of connection or Logging at end of connection . Once after enabling logging, save and reapply or redeploy the policy changes. Each device has its own database connection settings. So you can refer the following link and see how much of events can be logged in the device.

http://www.cisco.com/c/en/us/td/docs/security/firesight/541/user-guide/FireSIGHT-System-UserGuide-v5401/System-Policy.html#pgfId-8018593

If you can see the respective connection events under Analysis > Connection Events , the dashboard data also should populate . If you already enabled the above and still no events are coming up then please perform the following by the login to Firesight CLI by elevating to root user.

1) Verify the following service is running

 pmtool status | grep SFTop10Cacher

2) Restart the service

 pmtool restartbyid  SFTop10Cacher

3) You should see the service as running with a different pid

pmtool status | grep SFTop10Cacher

Verify the dashboard after 30 minutes.

Rate and mark correct if the post helps you.

Regards

Jetsy 

View solution in original post

Beginner

Re: Hello putmanoait,

Hello Jetsy, 

 

Does restarting this service also solve the issue with not seeing any Intrusion Events in the dashboard? I can see Connection Events on the dashboard, but for Intrusion Events; it is showing No Data. The policies are working as should and the devices are sending the data to the FMC, but the FMC is not populating these logs in the FMC. 

Highlighted
Beginner

Thanks for your support,

Thanks for your support, Jetsy. Now the dashboard is shown the event.

Have a nice day.

Best regards,

Mano