Cisco FMC GUI not working after Login

[moha27med]

hello
I have installed a Vm FMC 6.6.45. After that, I configured a management IP for it, and I logged in using a web browser. Everything was fine until I reached the site that asked me to set a new password. I did so, after come this site (see screenshot) I clicked on finish, and then the website kept loading until I received an error message from the browser saying 'This site can't be reached.' Since then, I have been unable to open the FMC GUI. I have tried using another browser, but it hasn't helped. Could someone please help me?

[Marvin Rhoads]

Are you able to reach the FMC via ssh? Or log into the VM console via ESXi?

When you login there, see if the system displays any warning message.

[moha27med]

yes, I am enabling to log into through VM console QEMU

[Marvin Rhoads]

QEMU - are you implying that you are using GNS3 as your virtualization platform? If so, that's not a supported platform and could be causing the issue.

[moha27med]

No, I am using EvE-ng

[Marvin Rhoads]

Same thing - using any non-supported virtualization environment may result in a non-working FMC.

[moha27med]

EVE-NG bulid to do that, come on man, then what is supported virtualization environment?

[Marvin Rhoads]

VMware, KVM, AWS, Azure, GCP, OCI, OpenStack, Hyperflex and Nutanix are all supported.

https://www.cisco.com/c/en/us/td/docs/security/firepower/quick_start/fmcv/fpmc-virtual/fpmc-virtual-intro.html#id_80370

While you may be able to get it to work on EVE-NG or other home lab solutions, it's not Cisco-supported. Your best bet for help with those environments is their respective community forum

[shryvishnu]

Hello , i know its very late ... but did u find the solution to fix this problem?? I had installed eve ng in VMware workstation 17 pro..

[shryvishnu]

I had installed eveng on VMware workstation 17 pro. I can access the FMC console , but the FMC management ip couldn't open from the browser. could you please help me?? eve ng version is 5.3 and FMC is 6