Cisco FMC update issue

[peter.peng]

Hi Sir:

    When I update the FMC . It has below error message. What I can do for this ?

I also find below bug . Is it bug ?

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvm03931/?rfs=iqvred

My FMC version: 6.3

[Sheraz.Salim]

yes. seem like you it.

the weblink you share from their you can download the patch. i went to the this link you shared and down drop it and select the appliance you have it will take you to the patch.

[Abheesh Kumar]

Hi,
Are you running version 6.3.0-84...???

[peter.peng]

Hi Abheesh:

    My FMC and FTD version is 6.3.0.

Up to now , I found the root cause. My client he had setup 3rd SSL decryption device and it will send the all packet to me (include SSL and non-ssl packets). When we setup one rule of bypass SSL of FMC. It will not display the error message. 

    But I think it is the bug stilly. Event I setup bypass or not.

[Abheesh Kumar]

better to open a TAC case even if you are running version 6.3.0-84

[peter.peng · Accepted solution]

Hi Abheesh:

   I had fixed it. Thanks for your help.