Hi,
mm, I could not find the proper documentation (i see it for LMS...) anyway, you can try the following:
1- stop the server
net stop crmdmgtd
2- Erase the DBs
set NMSROOT=c:\progra~2\cscopx
%NMSROOT%\bin\perl %NMSROOT%\bin\dbRestoreOrig.pl dsn=cmf dmprefix=Cmf npwd=admin
%NMSROOT%\bin\perl %NMSROOT%\bin\dbRestoreOrig.pl dsn=vms dmprefix=vms npwd=admin
If using Performance Monitoring (MCP):
%NMSROOT%\bin\perl %NMSROOT%\bin\dbRestoreOrig.pl dsn=mcp dmprefix=mcp npwd=admin
NOTE:
NMROOT is the root where CSM is installed. I am assuming you are using default settings for Win2008 but you need to change if you installed somewhere else
3- restart the server.
net start crmdmgtd
Please note that all you data will be lost. Also, make sure to have the license handy as it might be required to install the license again.
Also I would suggest you do a backup of your DB before you perform these steps
Stefano