CSM 4.3 Reset admin password (where is the resetpasswd.exe?)

[Hagen Molzer]

Hi Guys,

I have a problem with my new Cisco Security Manager. I installed the server on a Microsoft Server 2008 R2 Standard SP1. The Software was installed on Drive E:

Now I want to change the admin password which was set during the installation. I found out that I must use the resetpasswd.exe which should reside here: "C:\Program Files (x86)\CSCOpx" but unfortunately this directory is completly empty.

I was able to locate a file named ResetPasswd.pl here: E:\Cisco Security Manager\bin but I it´s not the .exe I was looking for.

If I start a Windows search after "resetpasswd.exe" on the whole computer I get now result.

Does anyone have a tip for me?

[Hagen Molzer]

Hi,

doesn´t anyone have a tip for me?

I would appreciate any hint...

Thanks in advance.

[Nicolas Fournier]

Hi Hagen,

From CSM software version 4.3 onwards, the resetPasswd.exe is replaced with resetPasswd.pl.

You'll find it in the C:\Progra~1\CSCOpx\bin\ dirctory and it can be used as shown in this picture:

Regards,

Nicolas

[HenriqueDonadei]

Hello.

Try in the CSM\bin folder.

Regards.