FDM GUI ERROR-Unable to access web GUI for FDM

[ipo.peniel_rg]

Hi All,

I need assistance to login using my FDM GUI. Output below are on waiting state. I can access firewall through CLI. Refer screenshot of the login page with error.

root@rg-firepower-fw:/home/admin# pmtool status | grep -i waiting
TSS_Daemon (normal) - Waiting
idhttpsd (system,gui) - Waiting
sftunnel (system) - Waiting
sfmgr (system) - Waiting
sfmbservice (normal) - Waiting
run_hm (normal) - Waiting
sfestreamer (normal) - Waiting
sfipproxy (normal) - Waiting
rrd_server (normal) - Waiting
snmpd (normal) - Waiting
ngfwManager (normal) - Waiting
SSEConnector (system) - Waiting
dhcpd (normal) - Waiting
root@rg-firepower-fw:/home/admin#

[Marvin Rhoads]

Is this a new firewall? Can you tell us the model and software version? Has it ever worked? If so, what changed recently?

http://catb.org/~esr/faqs/smart-questions.html

[ipo.peniel_rg]

It has been working perfectly. I re-imaged from ASA to FTD a year ago. Yesterday morning, i clicked on the "resync" button and that was the last time i saw FDM GUI.