11-11-2021 11:24 AM
Recently got our new Firepower 1140 only using the FTD for management since it is a small business. I am trying to upgrade to the current recommended software version 6.6.5 from 6.6.1. The device will not update I even let it run all night still remains offline until you hard re-boot the device. Then you can log back into it???
Has anyone else had this issue?
I downloaded the .TAR file from cisco
uploaded to the FTD, begins the upgrade boots you out like normal but never comes back up...???
11-11-2021 12:55 PM
Did you run the readiness check prior to upgrading?
You can follow along with the upgrade status by going into expert mode on the CLI. Once you enter into the CLI the command sequence would be something like this (I dont remember the exact path but I believe it is something like this. I can find the exact path tomorrow if you are unable to figure it out or someone else provides it).
expert
cd /ngfw/var/log/sf/Cisco_FTD_SSP_FP2K_Upgrade-6.6.5
ls -lah
tail -f <log file name>
The file name should be something like status.log or upgrade_status.log, and also there is a main_script.log (if I remember correctly). When you tail these files you will see that status of the upgrade and where it is hanging and perhaps any errors it is encountering.
11-11-2021 02:35 PM
So I am not finding readiness check on the FTD I believe that is a function on the FMC. If its not I would love to know how to find it.
-Thanks
11-12-2021 12:34 AM
So if you are using the Firepower Device Manager (FDM) local management you will not have the readiness check feature.
You can still check the log file (status.log) as @Marius Gunnerud suggested.
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