08-01-2016 09:54 AM - edited 03-12-2019 06:05 AM
Hi,
I have passive and active authentication which is running the network.
When i change a group of the users they are not reflecting in the firepower. I am downloading the user details in the relam manually and automatically as well.
Has anyone ever seen this issue?
08-02-2016 10:22 AM
Hi ,
I am not sure what exactly you mean when you change the group of users ? Do you see this group when yo manually download the groups from the Server manually ?
Can you send a snapshot .
Regards,
Aastha Bhardwaj
Rate if that helps!!!
08-03-2016 01:10 PM
Hi,
Basically, if a user x belongs to group x in the AD and if i change the user x to group y.
The change from user x policy to user y policy for the user x doesnt occur.
I have tried to download the users manually or delete the user and re-download the users again but the user x stays in group x regardless of the change.
08-03-2016 05:30 PM
Hi ,
We would need to check the group info by running a script and then we would need to restart some services or re download the user group info.
Please open a TAC case .
Regards,
Aastha Bhardwaj
Rate if that helps!!
08-02-2016 11:13 PM
Hello Nitesh,
If you referring to changes that you make in AD, for the user groups integrated with Firepower . For the new changes to get reflect you have to download the users once again.
Rate the post if helps you.
Regards
Jetsy
12-01-2017 01:05 AM
I have the same problem on FireSight ver 6.1.0, failing to download or update users/groups. It shows users/groups download failure error and if a new user was added on the domain then Firesight wont recognize that user as user/group download is not updating on FMC. Please assist
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