06-20-2017 09:43 AM - edited 03-12-2019 06:26 AM
I have a Firesight defense center virtual version 5.4.1.1. I am trying to capture what rule(s) is/are configured under Policies->Files->File Policy. But I can only get "Please wait...Loading page data..." with IE11, Firefox OR Chrome. Restart the Firesight console did not help.
Found a bug (CSCuy54083) but that is for version 5.4 with VDB 261. But mine is version 5.4.1.1 and I do not have VDB 261 installed...
Figure ask here first before call TAC.
06-20-2017 09:52 AM
Hi,
The symptoms you described mimics the behavior mentioned on the bug. I also found CSCux84036 that might be related.
What VDB version are you running ?
Thanks,
Pujita Patni
06-20-2017 09:59 AM
I somehow can not view the bug you mentioned...it complains that I do not have the permission.
Apologies that mine is actually running VDB 281 not 251...I think I should call TAC to get that script mentioned in bug CSCuy54083
06-20-2017 10:08 AM
My apologies.
I did not check the permissions on the bug.
I checked the internal sources and found that the script for the bug should fix the issue.
The best course of action should be the TAC case.
Thanks,
Pujita Patni
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