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Firewall blocking JW Player - Why?

RBenke
Level 1
Level 1

Our organization's Cisco FTD is blocking JW Player, saying it's categorized as "very high risk". I can find nothing on the Internet about JW Player being considered high risk. I don't want to unblock it if the FTD is blocking it for good reason, but I'm mystified that nobody out there seems to have a problem with that player, yet our FTD does.

Any idea why it's being blocked or if it's safe to allow? We're a school and some of our instructors utilize training software that relies on JW Player to work. They say it worked until just recently, so this must be a recent recategorization on Cisco's part.

1 Accepted Solution

Accepted Solutions

ckleopa
Cisco Employee
Cisco Employee

Thanks for bringing it to our attention. We will fix this in one of our upcoming releases.

View solution in original post

2 Replies 2

nspasov
Cisco Employee
Cisco Employee

The Risk and other attributes of an application detector obtained from the VDB (Vulnerability Database) updates. You can reference the Secure Firewall Application Detector portal to do a quick lookup and request support. It is entirely possible that the Risk factor was incorrectly assigned to this particular application detector, but it is best to open a support case.

Thank you for rating helpful posts!

ckleopa
Cisco Employee
Cisco Employee

Thanks for bringing it to our attention. We will fix this in one of our upcoming releases.

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