10-31-2024 11:48 AM
Our organization's Cisco FTD is blocking JW Player, saying it's categorized as "very high risk". I can find nothing on the Internet about JW Player being considered high risk. I don't want to unblock it if the FTD is blocking it for good reason, but I'm mystified that nobody out there seems to have a problem with that player, yet our FTD does.
Any idea why it's being blocked or if it's safe to allow? We're a school and some of our instructors utilize training software that relies on JW Player to work. They say it worked until just recently, so this must be a recent recategorization on Cisco's part.
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11-01-2024 05:30 AM
Thanks for bringing it to our attention. We will fix this in one of our upcoming releases.
10-31-2024 01:53 PM
The Risk and other attributes of an application detector obtained from the VDB (Vulnerability Database) updates. You can reference the Secure Firewall Application Detector portal to do a quick lookup and request support. It is entirely possible that the Risk factor was incorrectly assigned to this particular application detector, but it is best to open a support case.
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11-01-2024 05:30 AM
Thanks for bringing it to our attention. We will fix this in one of our upcoming releases.
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