Buy or Renew
Buy or Renew
Duo Security forums now LIVE! Get answers to all your Duo Security questions. Learn more
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
2768
Views
0
Helpful
1
Replies

FMC upgrade to 6.4.0.10 failed at 800_post/1027_ldap_external_auth_fix.pl

Abheesh Kumar
VIP Alumni
VIP Alumni

‎03-15-2021 03:32 AM - edited ‎03-15-2021 03:47 AM

Hello All,

Anybody face any issue while applying patch on FMC from version 6.4.0.9 to 6.4.0.10. Upgrade fails at 82%

and getting  error : Error running script 800_post/1027_ldap_external_auth_fix.pl

 

I tried below commands mentioned in

https://community.cisco.com/t5/network-security/fmc-6-7-0-failed-update/m-p/4187577/highlight/true#M1076042  but no luck.

 

root@HQ-FMC:~# mv /new-root/etc/sf/sfmail /new-root/etc/sf/sfmail.old
mv: cannot stat '/new-root/etc/sf/sfmail': No such file or directory
root@HQ-FMC:~#

 

Upgrade Logs

 

root@HQ-FMC:/var/log/sf/Cisco_Firepower_Mgmt_Center_Patch-6.4.0.10# tail -f status.log

state:running

ui:Upgrade has begun.

ui:[ 0%] Running script 000_start/000_check_platform_support.sh...

ui:[ 1%] Running script 000_start/000_check_sign_type.sh...

ui:[ 1%] Running script 000_start/000_check_update.sh...

ui:[ 2%] Running script 000_start/098_onbox_pruning.sh...

ui:[ 2%] Running script 000_start/099_repair_ftd_csp_id.sh...

ui:[ 3%] Running script 000_start/100_start_messages.sh...

ui:[ 3%] Running script 000_start/100_upgrade_ftd_onbox.sh...

ui:[ 4%] Running script 000_start/101_run_pruning.pl...

ui:[ 4%] Running script 000_start/102_check_sru_install_running.pl...

ui:[ 5%] Running script 000_start/105_check_model_number.sh...

ui:[ 6%] Running script 000_start/106_check_HA_sync.pl...

ui:[ 6%] Running script 000_start/106_check_HA_updates.pl...

ui:[ 7%] Running script 000_start/107_version_check.sh...

ui:[ 7%] Running script 000_start/108_check_sensors_ver.pl...

ui:[ 8%] Running script 000_start/109_check_HA_MDC_status.pl...

ui:[ 8%] Running script 000_start/110_CHECK_repair_DB.pl...

ui:[ 9%] Running script 000_start/110_DB_integrity_check.sh...

ui:[ 9%] Running script 000_start/112_CF_check.sh...

ui:[10%] Running script 000_start/113_EO_integrity_check.pl...

ui:[11%] Running script 000_start/125_verify_bundle.sh...

ui:[11%] Running script 000_start/170_link_log.sh...

ui:[12%] Running script 000_start/200_clean_csp_files.sh...

ui:[12%] Running script 000_start/250_check_system_files.sh...

ui:[13%] Running script 000_start/320_remove_backups.sh...

ui:[13%] Running script 000_start/400_run_troubleshoot.sh...

ui:[14%] Running script 000_start/410_check_disk_space.sh...

ui:[14%] Running script 200_pre/001_check_reg.pl...

ui:[15%] Running script 200_pre/002_check_mounts.sh...

ui:[16%] Running script 200_pre/003_check_health.sh...

ui:[16%] Running script 200_pre/005_check_manager.pl...

ui:[17%] Running script 200_pre/006_check_snort.sh...

ui:[17%] Running script 200_pre/007_check_sru_install.sh...

ui:[18%] Running script 200_pre/009_check_snort_preproc.sh...

ui:[18%] Running script 200_pre/011_check_self.sh...

ui:[19%] Running script 200_pre/015_verify_rpm.sh...

ui:[19%] Running script 200_pre/100_check_dashboards.pl...

ui:[20%] Running script 200_pre/100_get_snort_from_dc.pl...

ui:[21%] Running script 200_pre/100_log_version.sh...

ui:[21%] Running script 200_pre/101_check_uncommitted_data.pl...

ui:[22%] Running script 200_pre/110_setup_upgrade_ui.sh...

ui:[22%] Running script 200_pre/120_generate_auth_for_upgrade_ui.pl...

ui:[23%] Running script 200_pre/152_save_etc_sf.sh...

ui:[23%] Running script 200_pre/199_before_maintenance_mode.sh...

ui:[24%] Running script 200_pre/200_enable_maintenance_mode.pl...

ui:[24%] Running script 200_pre/201_disable_faild.sh...

ui:[25%] Running script 200_pre/202_disable_syncd.sh...

ui:[26%] Running script 200_pre/400_restrict_rpc.sh...

ui:[26%] Running script 200_pre/470_revert_prep.sh...

ui:[27%] Running script 200_pre/500_stop_system.sh...

ui:[27%] Running script 200_pre/501_recovery.sh...

ui:[28%] Running script 200_pre/501_stop_blackbird_cards.sh...

ui:[28%] Running script 200_pre/600_ftd_onbox_data_export.sh...

ui:[29%] Running script 200_pre/610_lamplighter_010_artifacts_export.sh...

ui:[29%] Running script 200_pre/999_enable_sync.sh...

ui:[30%] Running script 300_os/050_boot_cleanup.sh...

ui:[31%] Running script 300_os/070_setup_partition.sh...

ui:[31%] Running script 300_os/075_extract_preinstall.sh...

ui:[32%] Running script 300_os/100_install_Fire_Linux_OS.sh...

ui:[32%] Running script 300_os/100_install_Fire_Linux_OS_aquila.sh...

ui:[33%] Running script 300_os/100_install_Fire_Linux_OS_aquila_ssp.sh...

ui:[33%] Running script 300_os/200_check_chroot_mount.sh...

ui:[34%] Running script 300_os/205_clean_os_pkg_ims.sh...

ui:[34%] Running script 475_schema_downgrade/100_revert_database.sh...

ui:[35%] Running script 500_rpms/001_clean_up_ddd.sh...

ui:[36%] Running script 500_rpms/100_install_rpms.sh...

ui:[36%] Running script 500_rpms/100_restore_configs.sh...

ui:[37%] Running script 500_rpms/101_install_fsic.sh...

ui:[37%] Running script 500_rpms/105_restore_symlinks.sh...

ui:[38%] Running script 500_rpms/106_restore_SFDC.sh...

ui:[38%] Running script 500_rpms/107_restore_sftunnel.sh...

ui:[39%] Running script 500_rpms/108_restore_iptables.sh...

ui:[39%] Running script 500_rpms/110_RPM_stub.sh...

ui:[40%] Running script 500_rpms/200_remove_dynpre.sh...

ui:[41%] Running script 500_rpms/200_remove_snort.sh...

ui:[41%] Running script 500_rpms/201_install_snort.sh...

ui:[42%] Running script 500_rpms/202_install_dynamic_preprocessors.sh...

ui:[42%] Running script 500_rpms/210_backup_gwt_files.sh...

ui:[43%] Running script 500_rpms/220_configure_mysql.pl...

ui:[43%] Running script 500_rpms/300_examine_vmware_tools.sh...

ui:[44%] Running script 500_rpms/500_install_files.sh...

ui:[44%] Running script 500_rpms/500_update_tid.sh...

ui:[45%] Running script 500_rpms/800_update_slackpackages.sh...

ui:[46%] Running script 500_rpms/800_update_slackpackages_ftd.sh...

ui:[46%] Running script 500_rpms/850_delete_old_libxml.sh...

ui:[47%] Running script 500_rpms/901_lamplighter_010_artifacts_import.sh...

ui:[47%] Running script 500_rpms/901_lamplighter_020_firstboot.sh...

ui:[48%] Running script 500_rpms/901_lamplighter_030_fix_permissions.sh...

ui:[48%] Running script 600_schema/000_bef_install_csm.sh...

ui:[49%] Running script 600_schema/000_install_csm.sh...

ui:[49%] Running script 600_schema/001_Start_Sybase.sh...

ui:[50%] Running script 600_schema/099_pre_multischema.pl...

ui:[51%] Running script 600_schema/100_update_database.sh...

ui:[51%] Running script 600_schema/109_multischema.pl...

ui:[52%] Running script 600_schema/110_post_update_dbic.sh...

ui:[52%] Running script 800_post/000_rabbitmq_mgmt_plugin_agent.sh...

ui:[53%] Running script 800_post/002_unpack_gwt_files.sh...

ui:[53%] Running script 800_post/005_extra_peer_info.pl...

ui:[54%] Running script 800_post/010_update_vmware_tools.sh...

ui:[54%] Running script 800_post/011_reconfigure_model_pack.sh...

ui:[55%] Running script 800_post/015_watchdog.sh...

ui:[56%] Running script 800_post/016_fix_sru_import_log.pl...

ui:[56%] Running script 800_post/021_reinstall_sru.sh...

ui:[57%] Running script 800_post/097_upgrade_ssl_inspection.pl...

ui:[57%] Running script 800_post/100_ftd_onbox_data_import.sh...

ui:[58%] Running script 800_post/100_upgrade_ftd_onbox.sh...

ui:[58%] Running script 800_post/100_upgrade_nfe_firmware.sh...

ui:[59%] Running script 800_post/101_fix_onbox_logging.sh...

ui:[59%] Running script 800_post/105_prune_SIList_revisions.pl...

ui:[60%] Running script 800_post/110_do_blackbird_update.sh...

ui:[61%] Running script 800_post/110_update_perms_logrotate_conf.sh...

ui:[61%] Running script 800_post/150_install_infodb.sh...

ui:[62%] Running script 800_post/200_update_pegasus.sh...

ui:[62%] Running script 800_post/201_rssfeed_widgets.pl...

ui:[63%] Running script 800_post/250_dashboards.pl...

ui:[63%] Running script 800_post/300_update_stunnel_conf.pl...

ui:[64%] Running script 800_post/610_update_chassis_url_length.pl...

ui:[64%] Running script 800_post/720_update_devices.pl...

ui:[65%] Running script 800_post/751_clean_odp_detectors.pl...

ui:[66%] Running script 800_post/780_remove_future_flagsconf.pl...

ui:[66%] Running script 800_post/800_sensor_pull_vdb.pl...

ui:[67%] Running script 800_post/805_install_geolocation.pl...

ui:[67%] Running script 800_post/810_update_ld_conf.sh...

ui:[68%] Running script 800_post/850_clear_eula.sh...

ui:[68%] Running script 800_post/860_eo_convert.pl...

ui:[69%] Running script 800_post/870_update_fireamp_cert.sh...

ui:[69%] Running script 800_post/880_install_VDB.sh...

ui:[70%] Running script 800_post/890_install_version_masked_apps.pl...

ui:[71%] Running script 800_post/900_localize.sh...

ui:[71%] Running script 800_post/900_replace_snort.pl...

ui:[72%] Running script 800_post/900_set_locale.pl...

ui:[72%] Running script 800_post/901_compress.sh...

ui:[73%] Running script 800_post/901_reapply_sensor_policy.pl...

ui:[73%] Running script 800_post/903_create_var_spool_cron.sh...

ui:[74%] Running script 800_post/910_Edit_AC_Policy.pl...

ui:[74%] Running script 800_post/910_compliance_mode_reapply_syslogng_config.pl...

ui:[75%] Running script 800_post/910_compliance_mode_reapply_templates.pl...

ui:[76%] Running script 800_post/950_feature_applied.sh...

ui:[76%] Running script 800_post/960_copy_csm_artifacts.sh...

ui:[77%] Running script 800_post/980_health_modules.pl...

ui:[77%] Running script 800_post/981_uninstall_health_module_hm_ise.pl...

ui:[78%] Running script 800_post/985_remediation_modules.sh...

ui:[78%] Running script 800_post/990schedule_tasks_register.pl...

ui:[79%] Running script 800_post/991_update_ims.conf.pl...

ui:[79%] Running script 800_post/998_expire_ac_policy.pl...

ui:[80%] Running script 800_post/998_remove_exporter_package.sh...

ui:[81%] Running script 800_post/998_update_pnr_policies.pl...

ui:[81%] Running script 800_post/998_update_vdb_package.sh...

ui:[82%] Running script 800_post/999_Snort_Restart_Upgrade.pl...

ui:[82%] Running script 800_post/1027_ldap_external_auth_fix.pl...

ui:[82%] Fatal error: Error running script 800_post/1027_ldap_external_auth_fix.pl. For more details see /var/log/sf/Cisco_Firepower_Mgmt_Center_Patch-6.4.0.10/800_post/1027_ldap_external_auth_fix.pl.log on the device being upgraded.

 

 

root@HQ-FMC:/var/sf/updates# install_update.pl --resume /var/sf/updates/Cisco_Firepower_Mgmt_Center_Patch-6.4.0.10-95.sh.REL.tar
ARGV[0] = --resume
ARGV[1] = /var/sf/updates/Cisco_Firepower_Mgmt_Center_Patch-6.4.0.10-95.sh.REL.tar
install_update.pl begins. bundle_filepath: /var/sf/updates/Cisco_Firepower_Mgmt_Center_Patch-6.4.0.10-95.sh.REL.tar
Skipping File System Integrity Check
Verifying archive integrity... All good.
Uncompressing Cisco Firepower Mgmt Center Patch / Tue Oct 20 05:53:42 UTC 2020...................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................
[210315 10:19:58:092] MAIN_UPGRADE_SCRIPT_START
[210315 10:19:58:498] #####################################
[210315 10:19:58:499] # UPGRADE STARTING
[210315 10:19:58:500] #####################################
END_SCRIPT_000_start_000_check_platform_support_sh=1 #[210228 09:12:46]
[210315 10:19:58:524] SKIP 000_start/000_check_platform_support.sh
END_SCRIPT_000_start_000_check_sign_type_sh=1 #[210228 09:12:47]
[210315 10:19:58:533] SKIP 000_start/000_check_sign_type.sh
END_SCRIPT_000_start_000_check_update_sh=1 #[210228 09:12:49]
[210315 10:19:58:545] BEGIN 000_start/000_check_update.sh
[210315 10:19:59:843] END 000_start/000_check_update.sh
END_SCRIPT_000_start_098_onbox_pruning_sh=1 #[210228 09:12:50]
[210315 10:19:59:858] SKIP 000_start/098_onbox_pruning.sh
END_SCRIPT_000_start_099_repair_ftd_csp_id_sh=1 #[210228 09:12:51]
[210315 10:19:59:872] SKIP 000_start/099_repair_ftd_csp_id.sh
END_SCRIPT_000_start_100_start_messages_sh=1 #[210228 09:12:53]
[210315 10:19:59:888] BEGIN 000_start/100_start_messages.sh
[210315 10:20:00:985] END 000_start/100_start_messages.sh
END_SCRIPT_000_start_100_upgrade_ftd_onbox_sh=1 #[210228 09:12:54]
[210315 10:20:01:005] SKIP 000_start/100_upgrade_ftd_onbox.sh
END_SCRIPT_000_start_101_run_pruning_pl=1 #[210228 09:16:14]
[210315 10:20:01:023] SKIP 000_start/101_run_pruning.pl
END_SCRIPT_000_start_102_check_sru_install_running_pl=1 #[210228 09:16:17]
[210315 10:20:01:041] SKIP 000_start/102_check_sru_install_running.pl
END_SCRIPT_000_start_105_check_model_number_sh=1 #[210228 09:16:18]
[210315 10:20:01:063] BEGIN 000_start/105_check_model_number.sh
[210315 10:20:02:146] END 000_start/105_check_model_number.sh
END_SCRIPT_000_start_106_check_HA_sync_pl=1 #[210228 09:16:20]
[210315 10:20:02:172] BEGIN 000_start/106_check_HA_sync.pl
[210315 10:20:04:298] END 000_start/106_check_HA_sync.pl
END_SCRIPT_000_start_106_check_HA_updates_pl=1 #[210228 09:16:22]
[210315 10:20:04:325] SKIP 000_start/106_check_HA_updates.pl
END_SCRIPT_000_start_107_version_check_sh=1 #[210228 09:16:24]
[210315 10:20:04:350] BEGIN 000_start/107_version_check.sh
[210315 10:20:05:882] END 000_start/107_version_check.sh
END_SCRIPT_000_start_108_check_sensors_ver_pl=1 #[210228 09:16:25]
[210315 10:20:05:912] SKIP 000_start/108_check_sensors_ver.pl
END_SCRIPT_000_start_109_check_HA_MDC_status_pl=1 #[210228 09:16:27]
[210315 10:20:05:941] BEGIN 000_start/109_check_HA_MDC_status.pl
[210315 10:20:08:197] END 000_start/109_check_HA_MDC_status.pl
END_SCRIPT_000_start_110_CHECK_repair_DB_pl=1 #[210228 09:16:29]
[210315 10:20:08:229] SKIP 000_start/110_CHECK_repair_DB.pl
END_SCRIPT_000_start_110_DB_integrity_check_sh=1 #[210228 09:17:29]
[210315 10:20:08:259] SKIP 000_start/110_DB_integrity_check.sh
END_SCRIPT_000_start_112_CF_check_sh=1 #[210228 09:17:31]
[210315 10:20:08:290] SKIP 000_start/112_CF_check.sh
END_SCRIPT_000_start_113_EO_integrity_check_pl=1 #[210228 09:18:07]
[210315 10:20:08:323] SKIP 000_start/113_EO_integrity_check.pl
END_SCRIPT_000_start_125_verify_bundle_sh=1 #[210228 09:18:08]
[210315 10:20:08:359] BEGIN 000_start/125_verify_bundle.sh
[210315 10:20:09:461] END 000_start/125_verify_bundle.sh
END_SCRIPT_000_start_170_link_log_sh=1 #[210228 09:18:10]
[210315 10:20:09:499] SKIP 000_start/170_link_log.sh
END_SCRIPT_000_start_200_clean_csp_files_sh=1 #[210228 09:18:11]
[210315 10:20:09:536] SKIP 000_start/200_clean_csp_files.sh
END_SCRIPT_000_start_250_check_system_files_sh=1 #[210228 09:18:12]
[210315 10:20:09:574] SKIP 000_start/250_check_system_files.sh
END_SCRIPT_000_start_320_remove_backups_sh=1 #[210228 09:18:13]
[210315 10:20:09:613] SKIP 000_start/320_remove_backups.sh
END_SCRIPT_000_start_400_run_troubleshoot_sh=1 #[210228 09:18:14]
[210315 10:20:09:655] BEGIN 000_start/400_run_troubleshoot.sh
[210315 10:20:10:761] END 000_start/400_run_troubleshoot.sh
END_SCRIPT_000_start_410_check_disk_space_sh=1 #[210228 09:18:15]
[210315 10:20:10:808] BEGIN 000_start/410_check_disk_space.sh
[210315 10:20:11:902] END 000_start/410_check_disk_space.sh
END_SCRIPT_200_pre_001_check_reg_pl=1 #[210228 09:18:20]
[210315 10:20:11:964] BEGIN 200_pre/001_check_reg.pl
[210315 10:20:16:426] END 200_pre/001_check_reg.pl
END_SCRIPT_200_pre_002_check_mounts_sh=1 #[210228 09:18:21]
[210315 10:20:16:441] BEGIN 200_pre/002_check_mounts.sh
[210315 10:20:17:557] END 200_pre/002_check_mounts.sh
END_SCRIPT_200_pre_003_check_health_sh=1 #[210228 09:18:22]
[210315 10:20:17:572] BEGIN 200_pre/003_check_health.sh
[210315 10:20:18:654] END 200_pre/003_check_health.sh
END_SCRIPT_200_pre_005_check_manager_pl=1 #[210228 09:18:23]
[210315 10:20:18:670] SKIP 200_pre/005_check_manager.pl
END_SCRIPT_200_pre_006_check_snort_sh=1 #[210228 09:18:25]
[210315 10:20:18:683] SKIP 200_pre/006_check_snort.sh
END_SCRIPT_200_pre_007_check_sru_install_sh=1 #[210228 09:18:26]
[210315 10:20:18:698] SKIP 200_pre/007_check_sru_install.sh
END_SCRIPT_200_pre_009_check_snort_preproc_sh=1 #[210228 09:18:27]
[210315 10:20:18:715] SKIP 200_pre/009_check_snort_preproc.sh
END_SCRIPT_200_pre_011_check_self_sh=1 #[210228 09:18:28]
[210315 10:20:18:732] SKIP 200_pre/011_check_self.sh
END_SCRIPT_200_pre_015_verify_rpm_sh=1 #[210228 09:18:29]
[210315 10:20:18:751] SKIP 200_pre/015_verify_rpm.sh
END_SCRIPT_200_pre_100_check_dashboards_pl=1 #[210228 09:18:32]
[210315 10:20:18:771] SKIP 200_pre/100_check_dashboards.pl
END_SCRIPT_200_pre_100_get_snort_from_dc_pl=1 #[210228 09:18:33]
[210315 10:20:18:793] SKIP 200_pre/100_get_snort_from_dc.pl
END_SCRIPT_200_pre_100_log_version_sh=1 #[210228 09:18:34]
[210315 10:20:18:815] SKIP 200_pre/100_log_version.sh
END_SCRIPT_200_pre_101_check_uncommitted_data_pl=1 #[210228 09:18:36]
[210315 10:20:18:839] SKIP 200_pre/101_check_uncommitted_data.pl
END_SCRIPT_200_pre_110_setup_upgrade_ui_sh=1 #[210228 09:18:37]
[210315 10:20:18:865] SKIP 200_pre/110_setup_upgrade_ui.sh
END_SCRIPT_200_pre_120_generate_auth_for_upgrade_ui_pl=1 #[210228 09:18:38]
[210315 10:20:18:892] SKIP 200_pre/120_generate_auth_for_upgrade_ui.pl
END_SCRIPT_200_pre_152_save_etc_sf_sh=1 #[210228 09:18:39]
[210315 10:20:18:920] SKIP 200_pre/152_save_etc_sf.sh
END_SCRIPT_200_pre_199_before_maintenance_mode_sh=1 #[210228 09:18:40]
[210315 10:20:18:950] SKIP 200_pre/199_before_maintenance_mode.sh
END_SCRIPT_200_pre_200_enable_maintenance_mode_pl=1 #[210228 09:18:43]
[210315 10:20:18:981] SKIP 200_pre/200_enable_maintenance_mode.pl
END_SCRIPT_200_pre_201_disable_faild_sh=1 #[210228 09:18:44]
[210315 10:20:19:014] BEGIN 200_pre/201_disable_faild.sh
[210315 10:20:20:101] END 200_pre/201_disable_faild.sh
END_SCRIPT_200_pre_202_disable_syncd_sh=1 #[210228 09:18:45]
[210315 10:20:20:139] BEGIN 200_pre/202_disable_syncd.sh
[210315 10:20:21:239] END 200_pre/202_disable_syncd.sh
END_SCRIPT_200_pre_400_restrict_rpc_sh=1 #[210228 09:18:46]
[210315 10:20:21:279] BEGIN 200_pre/400_restrict_rpc.sh
[210315 10:20:22:375] END 200_pre/400_restrict_rpc.sh
END_SCRIPT_200_pre_470_revert_prep_sh=1 #[210228 09:18:47]
[210315 10:20:22:416] BEGIN 200_pre/470_revert_prep.sh
[210315 10:20:23:508] END 200_pre/470_revert_prep.sh
END_SCRIPT_200_pre_500_stop_system_sh=1 #[210228 09:20:49]
[210315 10:20:23:551] BEGIN 200_pre/500_stop_system.sh
[210315 10:20:24:634] END 200_pre/500_stop_system.sh
END_SCRIPT_200_pre_501_recovery_sh=1 #[210228 09:20:50]
[210315 10:20:24:677] SKIP 200_pre/501_recovery.sh
END_SCRIPT_200_pre_501_stop_blackbird_cards_sh=1 #[210228 09:20:51]
[210315 10:20:24:717] SKIP 200_pre/501_stop_blackbird_cards.sh
END_SCRIPT_200_pre_600_ftd_onbox_data_export_sh=1 #[210228 09:20:52]
[210315 10:20:24:760] BEGIN 200_pre/600_ftd_onbox_data_export.sh
[210315 10:20:25:849] END 200_pre/600_ftd_onbox_data_export.sh
END_SCRIPT_200_pre_610_lamplighter_010_artifacts_export_sh=1 #[210228 09:20:53]
[210315 10:20:25:896] SKIP 200_pre/610_lamplighter_010_artifacts_export.sh
END_SCRIPT_200_pre_999_enable_sync_sh=1 #[210228 09:20:55]
[210315 10:20:25:942] BEGIN 200_pre/999_enable_sync.sh
[210315 10:20:27:027] END 200_pre/999_enable_sync.sh
END_SCRIPT_300_os_050_boot_cleanup_sh=1 #[210228 09:20:56]
[210315 10:20:27:301] SKIP 300_os/050_boot_cleanup.sh
END_SCRIPT_300_os_070_setup_partition_sh=1 #[210228 09:20:57]
[210315 10:20:27:310] SKIP 300_os/070_setup_partition.sh
END_SCRIPT_300_os_075_extract_preinstall_sh=1 #[210228 09:20:59]
[210315 10:20:27:321] SKIP 300_os/075_extract_preinstall.sh
END_SCRIPT_300_os_100_install_Fire_Linux_OS_sh=1 #[210228 09:21:00]
[210315 10:20:27:333] SKIP 300_os/100_install_Fire_Linux_OS.sh
END_SCRIPT_300_os_100_install_Fire_Linux_OS_aquila_sh=1 #[210228 09:21:01]
[210315 10:20:27:347] SKIP 300_os/100_install_Fire_Linux_OS_aquila.sh
END_SCRIPT_300_os_100_install_Fire_Linux_OS_aquila_ssp_sh=1 #[210228 09:21:03]
[210315 10:20:27:362] SKIP 300_os/100_install_Fire_Linux_OS_aquila_ssp.sh
END_SCRIPT_300_os_200_check_chroot_mount_sh=1 #[210228 09:21:04]
[210315 10:20:27:379] BEGIN 300_os/200_check_chroot_mount.sh
[210315 10:20:28:636] END 300_os/200_check_chroot_mount.sh
END_SCRIPT_300_os_205_clean_os_pkg_ims_sh=1 #[210228 09:21:05]
[210315 10:20:28:766] SKIP 300_os/205_clean_os_pkg_ims.sh
END_SCRIPT_475_schema_downgrade_100_revert_database_sh=1 #[210228 09:21:07]
[210315 10:20:28:786] SKIP 475_schema_downgrade/100_revert_database.sh
END_SCRIPT_500_rpms_001_clean_up_ddd_sh=1 #[210228 09:21:08]
[210315 10:20:28:809] SKIP 500_rpms/001_clean_up_ddd.sh
END_SCRIPT_500_rpms_100_install_rpms_sh=1 #[210228 09:21:09]
[210315 10:20:28:819] SKIP 500_rpms/100_install_rpms.sh
END_SCRIPT_500_rpms_100_restore_configs_sh=1 #[210228 09:21:11]
[210315 10:20:28:830] SKIP 500_rpms/100_restore_configs.sh
END_SCRIPT_500_rpms_101_install_fsic_sh=1 #[210228 09:21:12]
[210315 10:20:28:842] SKIP 500_rpms/101_install_fsic.sh
END_SCRIPT_500_rpms_105_restore_symlinks_sh=1 #[210228 09:21:14]
[210315 10:20:28:856] SKIP 500_rpms/105_restore_symlinks.sh
END_SCRIPT_500_rpms_106_restore_SFDC_sh=1 #[210228 09:21:15]
[210315 10:20:28:871] SKIP 500_rpms/106_restore_SFDC.sh
END_SCRIPT_500_rpms_107_restore_sftunnel_sh=1 #[210228 09:21:16]
[210315 10:20:28:887] SKIP 500_rpms/107_restore_sftunnel.sh
END_SCRIPT_500_rpms_108_restore_iptables_sh=1 #[210228 09:21:18]
[210315 10:20:28:905] SKIP 500_rpms/108_restore_iptables.sh
END_SCRIPT_500_rpms_110_RPM_stub_sh=1 #[210228 09:21:19]
[210315 10:20:28:924] SKIP 500_rpms/110_RPM_stub.sh
END_SCRIPT_500_rpms_200_remove_dynpre_sh=1 #[210228 09:21:21]
[210315 10:20:28:944] SKIP 500_rpms/200_remove_dynpre.sh
END_SCRIPT_500_rpms_200_remove_snort_sh=1 #[210228 09:21:22]
[210315 10:20:28:965] SKIP 500_rpms/200_remove_snort.sh
END_SCRIPT_500_rpms_201_install_snort_sh=1 #[210228 09:23:58]
[210315 10:20:28:988] SKIP 500_rpms/201_install_snort.sh
END_SCRIPT_500_rpms_202_install_dynamic_preprocessors_sh=1 #[210228 09:28:48]
[210315 10:20:29:013] SKIP 500_rpms/202_install_dynamic_preprocessors.sh
END_SCRIPT_500_rpms_210_backup_gwt_files_sh=1 #[210228 09:28:51]
[210315 10:20:29:038] SKIP 500_rpms/210_backup_gwt_files.sh
END_SCRIPT_500_rpms_220_configure_mysql_pl=1 #[210228 09:30:37]
[210315 10:20:29:066] SKIP 500_rpms/220_configure_mysql.pl
END_SCRIPT_500_rpms_300_examine_vmware_tools_sh=1 #[210228 09:30:55]
[210315 10:20:29:094] SKIP 500_rpms/300_examine_vmware_tools.sh
END_SCRIPT_500_rpms_500_install_files_sh=1 #[210228 09:31:16]
[210315 10:20:29:124] SKIP 500_rpms/500_install_files.sh
END_SCRIPT_500_rpms_500_update_tid_sh=1 #[210228 09:31:34]
[210315 10:20:29:155] SKIP 500_rpms/500_update_tid.sh
END_SCRIPT_500_rpms_800_update_slackpackages_sh=1 #[210228 09:32:38]
[210315 10:20:29:187] SKIP 500_rpms/800_update_slackpackages.sh
END_SCRIPT_500_rpms_800_update_slackpackages_ftd_sh=1 #[210228 09:32:40]
[210315 10:20:29:221] SKIP 500_rpms/800_update_slackpackages_ftd.sh
END_SCRIPT_500_rpms_850_delete_old_libxml_sh=1 #[210228 09:32:41]
[210315 10:20:29:256] SKIP 500_rpms/850_delete_old_libxml.sh
END_SCRIPT_500_rpms_901_lamplighter_010_artifacts_import_sh=1 #[210228 09:32:42]
[210315 10:20:29:294] SKIP 500_rpms/901_lamplighter_010_artifacts_import.sh
END_SCRIPT_500_rpms_901_lamplighter_020_firstboot_sh=1 #[210228 09:32:44]
[210315 10:20:29:332] SKIP 500_rpms/901_lamplighter_020_firstboot.sh
END_SCRIPT_500_rpms_901_lamplighter_030_fix_permissions_sh=1 #[210228 09:32:45]
[210315 10:20:29:371] SKIP 500_rpms/901_lamplighter_030_fix_permissions.sh
END_SCRIPT_600_schema_000_bef_install_csm_sh=1 #[210228 09:32:46]
[210315 10:20:29:416] SKIP 600_schema/000_bef_install_csm.sh
END_SCRIPT_600_schema_000_install_csm_sh=1 #[210228 09:32:48]
[210315 10:20:29:426] SKIP 600_schema/000_install_csm.sh
END_SCRIPT_600_schema_001_Start_Sybase_sh=1 #[210228 09:32:49]
[210315 10:20:29:436] SKIP 600_schema/001_Start_Sybase.sh
END_SCRIPT_600_schema_099_pre_multischema_pl=1 #[210228 09:32:50]
[210315 10:20:29:448] SKIP 600_schema/099_pre_multischema.pl
END_SCRIPT_600_schema_100_update_database_sh=1 #[210228 09:32:52]
[210315 10:20:29:462] SKIP 600_schema/100_update_database.sh
END_SCRIPT_600_schema_109_multischema_pl=1 #[210228 09:32:54]
[210315 10:20:29:477] SKIP 600_schema/109_multischema.pl
END_SCRIPT_600_schema_110_post_update_dbic_sh=1 #[210228 09:33:20]
[210315 10:20:29:493] SKIP 600_schema/110_post_update_dbic.sh
END_SCRIPT_800_post_000_rabbitmq_mgmt_plugin_agent_sh=1 #[210228 09:33:22]
[210315 10:20:29:540] SKIP 800_post/000_rabbitmq_mgmt_plugin_agent.sh
END_SCRIPT_800_post_002_unpack_gwt_files_sh=1 #[210228 09:33:26]
[210315 10:20:29:549] SKIP 800_post/002_unpack_gwt_files.sh
END_SCRIPT_800_post_005_extra_peer_info_pl=1 #[210228 09:33:37]
[210315 10:20:29:560] SKIP 800_post/005_extra_peer_info.pl
END_SCRIPT_800_post_010_update_vmware_tools_sh=1 #[210228 09:33:38]
[210315 10:20:29:573] SKIP 800_post/010_update_vmware_tools.sh
END_SCRIPT_800_post_011_reconfigure_model_pack_sh=1 #[210228 09:33:48]
[210315 10:20:29:586] SKIP 800_post/011_reconfigure_model_pack.sh
END_SCRIPT_800_post_015_watchdog_sh=1 #[210228 09:33:50]
[210315 10:20:29:601] SKIP 800_post/015_watchdog.sh
END_SCRIPT_800_post_016_fix_sru_import_log_pl=1 #[210228 09:33:54]
[210315 10:20:29:618] SKIP 800_post/016_fix_sru_import_log.pl
END_SCRIPT_800_post_021_reinstall_sru_sh=1 #[210228 10:10:03]
[210315 10:20:29:635] SKIP 800_post/021_reinstall_sru.sh
END_SCRIPT_800_post_097_upgrade_ssl_inspection_pl=1 #[210228 10:10:19]
[210315 10:20:29:654] SKIP 800_post/097_upgrade_ssl_inspection.pl
END_SCRIPT_800_post_100_ftd_onbox_data_import_sh=1 #[210228 10:10:20]
[210315 10:20:29:676] BEGIN 800_post/100_ftd_onbox_data_import.sh
[210315 10:20:31:091] END 800_post/100_ftd_onbox_data_import.sh
END_SCRIPT_800_post_100_upgrade_ftd_onbox_sh=1 #[210228 10:10:22]
[210315 10:20:31:204] SKIP 800_post/100_upgrade_ftd_onbox.sh
END_SCRIPT_800_post_100_upgrade_nfe_firmware_sh=1 #[210228 10:10:23]
[210315 10:20:31:227] SKIP 800_post/100_upgrade_nfe_firmware.sh
END_SCRIPT_800_post_101_fix_onbox_logging_sh=1 #[210228 10:10:24]
[210315 10:20:31:251] SKIP 800_post/101_fix_onbox_logging.sh
END_SCRIPT_800_post_105_prune_SIList_revisions_pl=1 #[210228 10:10:28]
[210315 10:20:31:278] SKIP 800_post/105_prune_SIList_revisions.pl
END_SCRIPT_800_post_110_do_blackbird_update_sh=1 #[210228 10:10:30]
[210315 10:20:31:304] SKIP 800_post/110_do_blackbird_update.sh
END_SCRIPT_800_post_110_update_perms_logrotate_conf_sh=1 #[210228 10:10:31]
[210315 10:20:31:333] SKIP 800_post/110_update_perms_logrotate_conf.sh
END_SCRIPT_800_post_150_install_infodb_sh=1 #[210228 10:10:48]
[210315 10:20:31:362] SKIP 800_post/150_install_infodb.sh
END_SCRIPT_800_post_200_update_pegasus_sh=1 #[210228 10:10:50]
[210315 10:20:31:393] SKIP 800_post/200_update_pegasus.sh
END_SCRIPT_800_post_201_rssfeed_widgets_pl=1 #[210228 10:10:52]
[210315 10:20:31:426] SKIP 800_post/201_rssfeed_widgets.pl
END_SCRIPT_800_post_250_dashboards_pl=1 #[210228 10:11:08]
[210315 10:20:31:460] SKIP 800_post/250_dashboards.pl
END_SCRIPT_800_post_300_update_stunnel_conf_pl=1 #[210228 10:11:09]
[210315 10:20:31:495] SKIP 800_post/300_update_stunnel_conf.pl
END_SCRIPT_800_post_610_update_chassis_url_length_pl=1 #[210228 10:11:11]
[210315 10:20:31:531] SKIP 800_post/610_update_chassis_url_length.pl
END_SCRIPT_800_post_720_update_devices_pl=1 #[210228 10:11:14]
[210315 10:20:31:569] SKIP 800_post/720_update_devices.pl
END_SCRIPT_800_post_751_clean_odp_detectors_pl=1 #[210228 10:11:15]
[210315 10:20:31:608] SKIP 800_post/751_clean_odp_detectors.pl
END_SCRIPT_800_post_780_remove_future_flagsconf_pl=1 #[210228 10:11:17]
[210315 10:20:31:648] SKIP 800_post/780_remove_future_flagsconf.pl
END_SCRIPT_800_post_800_sensor_pull_vdb_pl=1 #[210228 10:11:18]
[210315 10:20:31:691] BEGIN 800_post/800_sensor_pull_vdb.pl
[210315 10:20:33:115] END 800_post/800_sensor_pull_vdb.pl
END_SCRIPT_800_post_805_install_geolocation_pl=1 #[210228 10:11:20]
[210315 10:20:33:265] SKIP 800_post/805_install_geolocation.pl
END_SCRIPT_800_post_810_update_ld_conf_sh=1 #[210228 10:11:22]
[210315 10:20:33:310] SKIP 800_post/810_update_ld_conf.sh
END_SCRIPT_800_post_850_clear_eula_sh=1 #[210228 10:11:24]
[210315 10:20:33:356] SKIP 800_post/850_clear_eula.sh
END_SCRIPT_800_post_860_eo_convert_pl=1 #[210228 10:11:26]
[210315 10:20:33:404] SKIP 800_post/860_eo_convert.pl
END_SCRIPT_800_post_870_update_fireamp_cert_sh=1 #[210228 10:11:28]
[210315 10:20:33:453] SKIP 800_post/870_update_fireamp_cert.sh
END_SCRIPT_800_post_880_install_VDB_sh=1 #[210228 10:11:29]
[210315 10:20:33:503] SKIP 800_post/880_install_VDB.sh
END_SCRIPT_800_post_890_install_version_masked_apps_pl=1 #[210228 10:11:54]
[210315 10:20:33:555] SKIP 800_post/890_install_version_masked_apps.pl
END_SCRIPT_800_post_900_localize_sh=1 #[210228 10:13:57]
[210315 10:20:33:607] SKIP 800_post/900_localize.sh
END_SCRIPT_800_post_900_replace_snort_pl=1 #[210228 10:13:59]
[210315 10:20:33:661] SKIP 800_post/900_replace_snort.pl
END_SCRIPT_800_post_900_set_locale_pl=1 #[210228 10:14:01]
[210315 10:20:33:716] SKIP 800_post/900_set_locale.pl
END_SCRIPT_800_post_901_compress_sh=1 #[210228 10:14:23]
[210315 10:20:33:773] SKIP 800_post/901_compress.sh
END_SCRIPT_800_post_901_reapply_sensor_policy_pl=1 #[210228 10:14:26]
[210315 10:20:33:830] SKIP 800_post/901_reapply_sensor_policy.pl
END_SCRIPT_800_post_903_create_var_spool_cron_sh=1 #[210228 10:14:28]
[210315 10:20:33:890] SKIP 800_post/903_create_var_spool_cron.sh
END_SCRIPT_800_post_910_Edit_AC_Policy_pl=1 #[210228 10:14:29]
[210315 10:20:33:951] SKIP 800_post/910_Edit_AC_Policy.pl
END_SCRIPT_800_post_910_compliance_mode_reapply_syslogng_config_pl=1 #[210228 10:14:31]
[210315 10:20:34:013] SKIP 800_post/910_compliance_mode_reapply_syslogng_config.pl
END_SCRIPT_800_post_910_compliance_mode_reapply_templates_pl=1 #[210228 10:14:33]
[210315 10:20:34:077] SKIP 800_post/910_compliance_mode_reapply_templates.pl
END_SCRIPT_800_post_950_feature_applied_sh=1 #[210228 10:14:34]
[210315 10:20:34:142] SKIP 800_post/950_feature_applied.sh
END_SCRIPT_800_post_960_copy_csm_artifacts_sh=1 #[210228 10:14:36]
[210315 10:20:34:208] SKIP 800_post/960_copy_csm_artifacts.sh
END_SCRIPT_800_post_980_health_modules_pl=1 #[210228 10:14:39]
[210315 10:20:34:276] SKIP 800_post/980_health_modules.pl
END_SCRIPT_800_post_981_uninstall_health_module_hm_ise_pl=1 #[210228 10:14:40]
[210315 10:20:34:345] SKIP 800_post/981_uninstall_health_module_hm_ise.pl
END_SCRIPT_800_post_985_remediation_modules_sh=1 #[210228 10:14:48]
[210315 10:20:34:414] SKIP 800_post/985_remediation_modules.sh
END_SCRIPT_800_post_990schedule_tasks_register_pl=1 #[210228 10:14:51]
[210315 10:20:34:486] SKIP 800_post/990schedule_tasks_register.pl
END_SCRIPT_800_post_991_update_ims_conf_pl=1 #[210228 10:14:52]
[210315 10:20:34:559] SKIP 800_post/991_update_ims.conf.pl
END_SCRIPT_800_post_998_expire_ac_policy_pl=1 #[210228 10:14:56]
[210315 10:20:34:632] SKIP 800_post/998_expire_ac_policy.pl
END_SCRIPT_800_post_998_remove_exporter_package_sh=1 #[210228 10:14:57]
[210315 10:20:34:708] SKIP 800_post/998_remove_exporter_package.sh
END_SCRIPT_800_post_998_update_pnr_policies_pl=1 #[210228 10:14:59]
[210315 10:20:34:785] SKIP 800_post/998_update_pnr_policies.pl
END_SCRIPT_800_post_998_update_vdb_package_sh=1 #[210228 10:15:02]
[210315 10:20:34:863] SKIP 800_post/998_update_vdb_package.sh
END_SCRIPT_800_post_999_Snort_Restart_Upgrade_pl=1 #[210228 10:15:04]
[210315 10:20:34:942] SKIP 800_post/999_Snort_Restart_Upgrade.pl
[210315 10:20:35:024] ** enabling SCRIPT_RECOVERY_MODE for 800_post/1027_ldap_external_auth_fix.pl
[210315 10:20:35:025] BEGIN 800_post/1027_ldap_external_auth_fix.pl
[210315 10:24:25:486] END 800_post/1027_ldap_external_auth_fix.pl
[210315 10:24:25:488] FAILED 800_post/1027_ldap_external_auth_fix.pl
[210315 10:24:25:489] ====================================
[210315 10:24:25:490] tail -n 10 /var/log/sf/Cisco_Firepower_Mgmt_Center_Patch-6.4.0.10/800_post/1027_ldap_external_auth_fix.pl.log

INFO ******************** getSystemUsers deleting netadmin (PlatformSettings::AuthConfig 480<557<481)
INFO ******************** getSystemUsers deleting netadmin (PlatformSettings::AuthConfig 480<557<481)
INFO ******************** getSystemUsers deleting netadmin (PlatformSettings::AuthConfig 480<557<481)
INFO ******************** getSystemUsers deleting netadmin (PlatformSettings::AuthConfig 480<557<481)
INFO ******************** getSystemUsers deleting netadmin (PlatformSettings::AuthConfig 480<557<481)
INFO ******************** getSystemUsers deleting netadmin (PlatformSettings::AuthConfig 480<557<481)
INFO ******************** getSystemUsers deleting netadmin (PlatformSettings::AuthConfig 480<557<481)
INFO ******************** getSystemUsers deleting netadmin (PlatformSettings::AuthConfig 480<557<481)
INFO ******************** getSystemUsers deleting netadmin (PlatformSettings::AuthConfig 480<557<481)
Out of memory!

[210315 10:24:26:186] MAIN_UPGRADE_SCRIPT_END
[210315 10:24:26:187] Fatal error: Error running script 800_post/1027_ldap_external_auth_fix.pl
[210315 10:24:26:190] Exiting.
removed '/tmp/upgrade.lock/status_log'
removed '/tmp/upgrade.lock/LSM'
removed '/tmp/upgrade.lock/main_upgrade_script.log'
removed '/tmp/upgrade.lock/PID'
removed directory: '/tmp/upgrade.lock'
[210315 10:24:26:193] Attempting to remove upgrade lock
[210315 10:24:26:194] Success, removed upgrade lock
Process 4478 exited.I am going away.
RC: 256
The update failed!
Removed MAKESELF script: /var/tmp/upgrade-patch/Cisco_Firepower_Mgmt_Center_Patch-6.4.0.10-95.sh
root@HQ-FMC:/var/sf/updates#

 

 

Regards,

Abheesh

0 Helpful
1 Reply 1

Spooster IT Services
Level 7
Level 7

‎03-15-2021 04:01 AM

Hello @Abheesh Kumar 

 

If you are not able to solve this via command line, I would say go with a Cisco TAC case.

Spooster IT Services Team
0 Helpful
Customers Also Viewed These Support Documents
Review Cisco Networking products for a $25 gift card