I've run into an issue with my FMC upgrade. Trying to go from 6.2.3 to 6.4.0 and It dies at 22%. I originally started the upgrade from the GUI but since it failed I only have CLI access now. I ran the upgrade_resume.sh as instructed from the prompt on the CLI and it came back with an error about the upgrade package not being in the /var/sf/updates. Strange... Shouldn't it have been there when I originally started the upgrade from the GUI? Anyway I re-downloaded the upgrade package from the Cisco support site and put it back in /var/sf/updates with WinSCP.
I ran the upgrade_resume.sh command and now its trying but dies at 22%. heres the output from the failure:
./functions.util: line 569: popd: directory stack empty ./functions.util: line 571: pushd: /new-root//usr/local/sf/htdocs/gwt-utils: No such file or directory Deleting old timestamp dirs from gwt-utils rm: refusing to remove '.' or '..' directory: skipping '.' ./functions.util: line 574: popd: directory stack empty Found exactly one preinstall archive, continuing to extract it untaring into /new-root tar: -C: Cannot open: No such file or directory tar: Error is not recoverable: exiting now Fatal error: Couldn't untar the preinstall archive
Does anyone have any thoughts before I bite the bullet and do as TAC says which is to reimage? I have a good backup on 6.2.3 so if i have to reimage it wouldnt be that bad but i'd like to be able to salvage what I have if possible.
That is partly the problem. TAC hasn't taken a look at it live. The assigned engineer has looked at some log files that he requested that I send to him. He said the DB was corrupted and I need to reimage. That's about it. I figured I'd ask here if anyone had any ideas.
The engineer sent a link to the reimage document that doesn't work with our vFMC. I took a look and I don't have the option in LILO to boot from System_Restore. I also didn't have the same BIOS options that needed to be set in the Troubleshooting section of the reimage document.
The FMC is running, I just can't get access in the GUI. I do have CLI access.
I'm stuck in the first part of the reimage process. Should I just spin up a new one from the .ova, restore settings from my good backup and re-host the license?