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FPR2100 unable to log in after upgrading firmware

Smile丶
Level 1
Level 1

After I upgrade new firmware(ftd-fp2k.6.6.7-223.zip),I can not log in firepower with username and password default.Are there somebody can help me?

Shane006_3-1667923832791.png

FTD loading so long and after that it reboot ,reboot so many times.

Shane006_4-1667923960230.png

Now I cannot log in to the device. What should I do if I want to reinstall the software?

 

 

4 Replies 4

manabans
Cisco Employee
Cisco Employee

Perform a Complete Reimage
This procedure reformats the entire system, erases the images, and returns it to its factory default settings. After performing this procedure, you must download the new software images and reconfigure your system.

Reference: https://www.cisco.com/c/en/us/td/docs/security/firepower/2100/troubleshoot_fxos/b_2100_CLI_Troubleshoot/b_2100_CLI_Troubleshoot_chapter_011.html#task_uzp_kv1_hbb 

Thanks for your reply.I have seen the link you shared to me,there are so many way to reimage,which should I choose? I can not log in the device,should I get into the Rommon mode?

Thanks!Another small question, do I have to subscribe to DNA when I buy Cisco switches?Can I not subscribe?

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