FTD CISCO 2110 WITH ASA IMAGE - USB NOT RECOGNIZED

[GiovanniStavale53399]

Hello everyone! I'm having trouble recognizing the USB on the FTD 2110. My intention is to use it to re-image the ASA. I've formatted the flash drive to FAT32 a few times and the USB is not recognized on it. Do you have any tips to solve this problem? All the articles I read only recommended formatting the Pen Drive to FAT32 and that didn't solve the problem.

[balaji.bandi]

USB 2.0 with FAT 32 should be good to work. what model or USB brand is this ?

Do you have any other USB drive with that you can test ?

https://www.cisco.com/c/en/us/td/docs/security/asa/fxos/troubleshoot/asa-fxos-troubleshoot/system_recovery.html#task_stp_jgv_rgb

still an issue, raise an TAC case. (not sure USB port may be broken or malfunctioning ?)

[GiovanniStavale53399]

Thank you very much for your attention Mr. Balaji!!

We used Kingston DTSE9 and Sandisk Siemens

[balaji.bandi]

both having same issue ?

[GiovanniStavale53399]

Unfortunately yes! the firmware installed on the chassis is cisco-asa-fp2k.9.12.4.SPA.

[balaji.bandi]

Not sure is a physical issue on the device, you have other options like TFTP if you like to go that route.

or if you have a contract raise a TAC case to investigate for you.

[GiovanniStavale53399]

Thank you very much for your attention Mr. Balaji!

[Marvin Rhoads]

Please note that a drive in the USB port of the Firepower 2100 series is NOT supported for image (CSP file) upload.

Reference:

https://www.cisco.com/c/en/us/td/docs/security/firepower/2100/hw/guide/b_install_guide_2100/overview.html#concept_sns_sns_1cb