FTD routing

[Mustapha Bassim]

Hello Dears

I had evaluation licensee for FTD physical box 2100 I am managing it through FDM not FMC, and I had enable the routing (static route) but still can not ping from inside users to any of external hosts and when try to ping I got   general failure transmit fail  anyone can help me plz?

Bests

[Kasun Bandara]

normally general failure is getting when client device not connected to network properly. check your connectivity of PC/Mobile to network.

[Mustapha Bassim]

hello dear

Thanx for fast replying , the user had ping the gateway without any issue but got the mentioned error in case of pinging any ip routed through the device

[balaji.bandi · Accepted solution]

what is the config on FTD, do you have NAT in place :

Do basic setup :  ( try from FTD ping outside before you ping from users)

https://www.cisco.com/c/en/us/td/docs/security/firepower/623/fdm/fptd-fdm-config-guide-623/fptd-fdm-mgmt.html