FWSM Password Recovery

[admmcampean]

Hello,

Is there a way to reset maintenance partition password or application partition password when you are locked out of both partitions?

Thank you!

[varrao]

Hi,

Here is document for password recovery, let me know if this is of any help to you:

http://www.cisco.com/en/US/docs/security/fwsm/fwsm41/configuration/guide/troubl_f.html#wp1049302

Thanks,

Varun

[admmcampean]

Hi Varun,

Thank you for your quick answer. Unfortunately, the procedure does not help me, because I cannot authenticate to FWSM regardless of the boot partition (this being maintenance or application partition). I do not have credentials for any of those partitions. Is there any way out of this?

Thank you,

Mihai

[admmcampean]

Hello,

Looks like the only way out of a situation like this one, is an RMA, at least this is how we managed to "solve" the issue, after we opened a Cisco TAC.

Regards,

Mihai Campean

[Kureli Sankar · Accepted solution]

Have you tried to boot into both application partitions?

cf:4 and cf:5 and you do not know the password?

In that is the case then yes, RMA is your only option.

-KS

[admmcampean]

Hello,

the RMA was the solution.

Thank you!

Mihai