IDM Launch Fails

[liamwalk1971]

Hi,

I have 14 Cisco IDS sensors (4240,4255,IDSM-II) which I run IDM on for managment.  Haven't run IDM for a few weeks and on trying today I cannot get access to any of them!   I'm attempting to launch using IE 7.05 or Firefox 14.01 - both the same - error message stating 'unable to launch application'.   

com.sun.deploy.net.FailedDownloadException: Unable to load reasouce:  https://10.x.x.x/public/idm/idm.jnlp

at com.sun.deploy.net.DownloadEngine.actionDownload (Unknown Source)

...

....

I am running 7.07(E4) code on the sensors. 

Does anyone have any ideas what is causing the issue?  Proxy issue?

Many thanks

[liamwalk1971]

It's a Java issue!!!

Regards

Liam

[Julio Carvajal]

Hello Liam,

By any chance java version 7! I have worked on many of this cases lately.

Please mark the question as answered so you can help future users having the same issue.

[Lance Wendel]

Hi Liam,

could you explain a bit more please, I have the same kind of issue on the IPS

com.sun.deploy.net.FailedDownloadException: Ressource konnte nicht geladen werden: https://x.x.x.x/public/idm/idm.jnlp

at com.sun.deploy.net.DownloadEngine.actionDownload(Unknown Source)

at com.sun.deploy.net.DownloadEngine._downloadCacheEntry(Unknown Source)

at com.sun.deploy.cache.ResourceProviderImpl.getResourceCacheEntry(Unknown Source)

at com.sun.deploy.cache.ResourceProviderImpl.getResourceCacheEntry(Unknown Source)

at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)

at com.sun.javaws.Launcher.updateFinalLaunchDesc(Unknown Source)

at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)

at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)

at com.sun.javaws.Launcher.launch(Unknown Source)

at com.sun.javaws.Main.launchApp(Unknown Source)

at com.sun.javaws.Main.continueInSecureThread(Unknown Source)

at com.sun.javaws.Main.access$000(Unknown Source)

at com.sun.javaws.Main$1.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

and the show int mod 1 shows the following

Mod Card Type Model Serial No.

--- -------------------------------------------- ------------------ -----------

1 ASA 5500 Series Security Services Module-20 ASA-SSM-20 xxxxxxx

Mod MAC Address Range Hw Version Fw Version Sw Version

--- --------------------------------- ------------ ------------ ---------------

xxxxxxxxx toxxxxxxxxxxx1.0(11)2 7.0(8)E4

Mod SSM Application Name Status SSM Application Version

--- ------------------------------ ---------------- --------------------------

1 IPS Up 7.0(8)E4

Mod Status Data Plane Status Compatibility

--- ------------------ --------------------- -------------

1 Up Up

*********************************************************

any help please