IDSM-2 Stays Power Down

tbarton · ‎03-16-2005

After upgrading from ver 4.1 to 5.0(1) it worked for about hour before it went to power down mode. Now I can't communicate with it at all.

jamesand · ‎03-16-2005

What version of 4.X was previously loaded? Did you do an upgrade to 5.0 or a reimage? How long was the idsm2 running 4.X before going to 5.0? Do you have a service account that you can log into or is that also blocked?

jamesand · ‎03-16-2005

Can you also tell us if you were running CatOS or IOS and what version?

tbarton · ‎03-17-2005

I got it working again.What I did was soon after I insert the blade before it goes to power down mode I did a

hw-module module 8 reset cf:1

After that I could get into maintenance mode and reimage with 5.0(1) again.

IDSM-2 is working again for now.

jamesand · ‎03-17-2005

I am the cisco engineer working your open Cisco TAC case. So, rather then use netpro forum to communicate I will send you email so we can record our conversation in the TAC case notes. Thanks, Jim Anderson