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NAC Invalid switch configuration-OOB Error:OOB client "mac/ip" not found.

eduardo.leyva
Beginner
Beginner

Hi everybody ! i just deployed Cisco NAC version 4.8.1 Virtual Gateway OOB on a LAN envieronment and on a WLAN envieronment, it works fine for some users , they can authenticate via the agent or web page, and then they are redirected to the access vlan, But for some other users in LAN and WLAN , when they try to authenticate via agent or web page the following error appears:

Invalid switch configuration-OOB Error:OOB client "mac/ip" not found.

I tried to find some pattern for the users but it dont match any pattern.

Can anyone help me with this issue ?

Best Regards

ELO

14 Replies 14

edwjames
Participant
Participant

Check your Snmp Settings on OOB Switch and CAM.

Do they Match?

Regards

eddy

**Share your knowledge. It’s a way to achieve immortality. --Dalai Lama** Please Rate if helpful. Regards Ed

Try to bounce the switch port and see if that clears the issue. Also make sure you can manage the switch ports under devices. if you can do this you should be ok. Just make sure your snmp-server RO & RW match on the switch and Nac Mgmt.