03-03-2004 01:51 PM - edited 02-20-2020 11:16 PM
Hi,
One of my client has a Pix 506 and it had been running great. They have it for couple years now.
For the past couple months, about once every week, they cannot connect to Internet and a reboot of the pix is required. After reboot, the problem goes away.
I checked it out. When they cannot connect to Internet, I cannot ping the pix. Its like the Pix does not exist. I plugged the pix into a diff switch and it did not help.
The Pix 506 is running 6.22.
Would upgrading the Pix to 6.3 help with the situation?
Thank you for your prompt reply..
-Paul Hong
03-03-2004 03:28 PM
get the numbers off of the bottom of it, and check product notices on it. there have been a few defects in 506's; I had to have ours replaced a few years back. Rule out hardware first. 6.22 is a general deployment release, 6.3x is still an early deployment release, so if anything, 6.22 should be more stable.
03-03-2004 07:23 PM
The field notices you're most interested in are:
and
Shouldn't really be running into the first one if it worked for 2+ years, could be the second one if you're traffic has recently increased.
03-10-2004 05:00 PM
Hi,
Thanks for your comment.
I checked both link and the device does not seem
to be a defective one.
The device is actually Pix 515.
Any suggestions would be greatly appreciated.
Paul Hong
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