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SFR sensor upgrade fails readiness check

Macster
Community Member

Hey all, 3 ASA 5516-X with sfr modules running 7.0.4 on ASA 9.16(4) with vFMC running 7.0.5 on ESXi 7.0.x latest build. When attempting to deploy the 7.0.5 upgrade patch to the sfr modules, they all fail the readiness test with the following error: RECOVERY MESSAGE: Platform architecture x86_64 is not supported. Supported architecture(s) are i386. 

Anyone?

 

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balaji.bandi
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2 Replies 2

balaji.bandi
VIP Community Legend VIP Community Legend
VIP Community Legend

I believe time for Open a TAC case.

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***** Rate All Helpful Responses *****

How to Ask The Cisco Community for Help

dejan_jov1
Beginner
Beginner

Hi,

I had this problem too, this is workaround from TAC that helped me:

If no upgrade was previously attempted...

 

Workaround on sensor:

 

Rename the /ngfw to /ngfw.old

mv /ngfw /ngfw.old

 

  1. Trigger the upgrade from FMC

 

If an upgrade was previously attempted but failed...

 

Workaround on sensor:

 

Remove the upgrade lock:

rm -r /tmp/upgrade.lock

 

Rename the /ngfw to /ngfw.old

mv /ngfw /ngfw.old

 

Resume the upgrade via CLI:

nohup install_update.pl --resume /var/sf/updates/<upgrade_name>

 

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