03-21-2011 03:44 PM - edited 03-11-2019 01:10 PM
Hi,
Is there any command that will show me what the last reboot reason was?
We are trying to figure out why an ASA rebooted yesterday when everyone was locked out of the building and power was not lost.
This 5505 is running 8.2(4) and has four site to site tunnels and only 256 RAM. I've seen the utilization as high as 170MB. We've advised an upgrade but they have not yet moved on that recommendation.
How can I tell if this ASA is rebooting because of low memory and/or other issues?
Thanks.
Solved! Go to Solution.
03-21-2011 03:53 PM
The most common reason why it has rebooted is the ASA has crashed, and when it crashes, it will automatically reboot.
You can check the up time of the ASA by issueing: show version, and it will give you an indication on how long the ASA has been up for prior to the last reboot.
To check if it has crashed and provided you with the crash dump: show crashinfo
The output should be collected and pls open a TAC case so the TAC engineer can decode that for you and advise possible matching bug or raise a new bug if it's a new occurance.
Hope that helps.
03-21-2011 04:13 PM
Indeed
What about logs, do they happen to have any logs setup?
Sometimes earthquake, construction, etc movement might cause a reload if the power is not plugged in firmly on this 5505 (just a thought of what i've seen before )
03-21-2011 03:53 PM
The most common reason why it has rebooted is the ASA has crashed, and when it crashes, it will automatically reboot.
You can check the up time of the ASA by issueing: show version, and it will give you an indication on how long the ASA has been up for prior to the last reboot.
To check if it has crashed and provided you with the crash dump: show crashinfo
The output should be collected and pls open a TAC case so the TAC engineer can decode that for you and advise possible matching bug or raise a new bug if it's a new occurance.
Hope that helps.
03-21-2011 03:59 PM
the uptime and crash info were the first things I checked. It didn't have any crashinfo
the IT Director swears power was not lost in the building and no one was in the building including janitors.
it's a mystery
03-21-2011 04:13 PM
Indeed
What about logs, do they happen to have any logs setup?
Sometimes earthquake, construction, etc movement might cause a reload if the power is not plugged in firmly on this 5505 (just a thought of what i've seen before )
03-21-2011 04:26 PM
we wanted to setup syslog servers for them, but it wasn't in the scope of this last project. Might the logs shown the reason?
maybe the mystery reboot(s) will spur them on to action...
Mar 21 18:21:43 CDT: %ASA-session-1-xxxxxxx: A mouse just chewed on my power cord !!
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide