Talos Connectivity Problem

[Ditter]

Hi to all ,

i am getting many messages as the following:

Severity: critical
Module: Talos Communication
Description: 3 modules failed:

• * URLDB- Failed to retrieve beaker inventory
• * LSP- Failed to retrieve beaker inventory

My subscription is active (it expires in 2026).  

Any ideas about why is this happening?   Is it a problem that has to do with Talos?

Please note that this is the first time i get this message. 

The only change i did some days ago was to change the "Cached URLs Expire" which was set to never and i changed it to "week" but i do not think that my issue has something to do with it.

Any ideas,

Thanks, 

Ditter.

[PETER MARTLAND]

Apologies i upgrade FMC to 6.2 recommended

[mike.gusway]

We started getting the Talos LSP health alert this morning. Restarting the talosAgent and beaker3 services seems to have fixed it.

Thanks!

[Jon Are Endrerud]

We havent had the problem for a while. Running 7.7 was ok. After uograding to 7.7.10 and 7.7.10.1 the problem is back. Dont understand why at all!

[obrien2010]

I have this issue as well this AM.  Attempting solution described in CSCwo63951 (above)

[obrien2010]

Solution worked.  TY

[Jon Are Endrerud]

Getting "Cisco Support Diagnostics Configuration failure" on the FTD's connected to FMC's after restarting, any tips ?

[JF Anctil]

Hi Jon,

We had those errors here too, but dont seem related to talos connectivity problem. We've recently test log sending to SCC and we had some options checked on Integrations / Cisco security cloud to "send events to cloud" but the Cisco Security Cloud was disabled. We unchecked the options to send logs and errors disappeared. 

[Jon Are Endrerud]

Did a disconnect - reconnect to cloud and everything back to normal.

[HQuest]

So, is this related and/or limited to 7.7.0-91? I see there is now a disclaimer "If you are already running 7.7.0-89. Do not upgrade/install the newly posted image (7.7.0-91). Reach out to Cisco TAC for a workaround." at the software download section.

[Marvin Rhoads]

@HQuest that is unrelated and due to a separate issue related to NAT in site-site VPNs.

[Ditter]

@BACANEL @Marvin Rhoads Thanks both,  i restarted only the two processes mentioned by Bacanel.  I did not restart (fireamp & CloudAgent but the warnings messages stopped by restarting the first two processes (talosagent and beaker3):

Thanks,

Ditter

[JF Anctil]

FYI : 

VDB 406 is not released yet but it worked with this GeoDB database update.

Update : The script is running only on the active FMC. My secondary FMC has the new GeoDB update but has not run the script to renew the certificate.

Update2 : Same for VDB Update. The script is not running on secondary FMC so the certificate is still not renewed.

[Loebmann]

Hello everyone,

 I have installed the GeoDB and VDB 406 and restarted the vFMC, but the error message remains the same. Does anyone else have this?

 Thanks

[Ditter]

Still the same error with me although it seemed to have stopped. I have already upgraded to VDB 406 but i still get :

Health Monitor Alert from fmc
Time: Sat Apr 12 11:05:31 UTC 2025 UTC
Severity: critical
Module: Talos Communication
Description: 1 modules failed:

• * LSP- Failed to retrieve beaker inventory

I haven't rebooted the FMC. Doo in need to reboot it ?

Thanks,

Ditter

[Mark Elsen]

 - @Ditter             FYI : https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwo63951

    M.