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Unable to download image into Firepower 2110

CSCO12789549
Level 1
Level 1

Hello,

I'm trying to upgrade/re-install the IOS for Firepower 2110. I have downloaded the asa image (cisco-ftd-fp2k.6.4.0-102.SPA) when I try to upload it to the FTD, I will get a failed message when I check the show download-task details. 

 

 Model : Cisco Firepower 2110 Threat Defense (77) Version 6.3.0 (Build 83)

 

This error happens if I try tftp, scp, ftp, and sftp

I have opened a case with TAC about this. I currently see there is a bug CSCvn9946, but it affects the firepower 9300 series, nothing about the 2110. but the error message is the same. any suggestions would be helpful. thanks 

 

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvn99461/?rfs=iqvred


Download task:
File Name Protocol Server Port Userid State
--------- -------- --------------- ---------- --------------- -----
C:Users\ethen.i.royal.naDocuments\cisco-ftd-fp2k.6.4.0-102.SPA
Scp 0 Failed
C:Users\Ethen.I.RoyalDocuments
Tftp 0 Failed
Cisco_Firepower_NGIPS_Appliance_Patch-6.4.0.14-67.sh.REL.tar
Scp 143.81.48.236 0 admin Failed
Cisco_FTD_SSP_FP2K_Patch-7.0.1.1-11.sh.REL
Tftp 0 Failed
Cisco_FTD_SSP_FP2K_Patch-7.0.1.1-11.sh.REL.tar
Tftp 0 Failed
Cisco_FTD_SSP_FP2K_Upgrade-6.4.0-102.sh.REL.tar
Tftp 10.233.73.90 69 Failed
Cisco_FTD_SSP_FP2K_Upgrade-7.0.4-55.sh.REL.tar
Scp 143.81.48.236 0 admin Failed

I have tried tftp via Solarwinds and SCP via Filezilla

1 Accepted Solution

Accepted Solutions

CSCO12789549
Level 1
Level 1

I was able to resolve the issue by using a USB thumb drive.

View solution in original post

3 Replies 3

balaji.bandi
Hall of Fame
Hall of Fame

bug effect that version  (not required to be same model)

Looking to the logs, do you have TFTP and or SCP reachability ?

 

BB

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free_electron
Level 1
Level 1

did you got any update on the issue or any resolution?

CSCO12789549
Level 1
Level 1

I was able to resolve the issue by using a USB thumb drive.

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