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Unable to login in FMC GUI.

SurajS
Level 1
Level 1

Hell Team,

I able to login CLI but not from GUI to FMC. I tired sudo usertool.pl -p 'admin password' command but not work. 

please help 

3 Replies 3

balaji.bandi
Hall of Fame
Hall of Fame

Enter the expert command to access the shell

 

here is troubleshooting guide :

 

https://www.cisco.com/c/en/us/support/docs/security/firesight-management-center/118631-technote-firesight-00.html

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Hello Balaji,

Thank you...!

I have refer same document with"Resetting a Lost Web Interface admin Password for FMCs and 7000 and 8000 Series Devices" .

 

 This command "sudo usertool.pl -p 'admin passwordis accepted but login didn't work. PFA.

what is the version of FMC here ? ( what user you logged in ?)

 

sudo usertool.pl -p 'admin password'  ( i prefer to have good security password here)
Where password is the desired new password.

 

 

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