07-30-2012 03:58 AM - edited 03-11-2019 04:36 PM
Hi All,
I am unable to see 4th interface on my firewall i.e fastether0/3 on my firewall ASA 5510.
Below is the output.
ciscoasa# sh int ip br
Interface IP-Address OK? Method Status Protocol
Ethernet0/0 x.x.x.x YES CONFIG up up
Ethernet0/1 x.x.x.x YES CONFIG up up
Ethernet0/2 unassigned YES unset administratively down down
Internal-Control0/0 127.0.1.1 YES unset up up
Internal-Data0/0 unassigned YES unset up up
Management0/0 192.168.1.1 YES CONFIG up up
Please suggest what could be the reason.
Regards
Pankaj
Solved! Go to Solution.
07-30-2012 09:08 AM
Are you still running version 7.2.1 or older? These versions had a restriction to 3+1 interfaces in the Base-Version. Starting with 7.22 the limit was removed.
Sent from Cisco Technical Support iPad App
07-30-2012 04:31 AM
Most likely it is hardware failure and will require replacement via the TAC (if you have a support contract).
Can you reboot and watch power on self test output from console for any errors?
07-30-2012 07:56 AM
Hi Pankaj,
Try with this command in your ASA
hw-module module 1 reset and check if that solves your problem. Even after that if it not shows then prabably you need to go for a TAC/RMA for the hardware checked.
Please do rate if the given information helps.
By
Karthik
07-30-2012 09:08 AM
Are you still running version 7.2.1 or older? These versions had a restriction to 3+1 interfaces in the Base-Version. Starting with 7.22 the limit was removed.
Sent from Cisco Technical Support iPad App
07-31-2012 06:35 AM
Hi Bro
I have a strong feeling your Cisco ASA 5510 was purchased with inadequate license i.e. ASA5510-BUN-K9. For this reason, you're ONLY able to use 3 physcial interfaces from the total 4 :-) You should add-on the Security Plus license, and all will be good.
ASA5510-BUN-K9 ASA 5510 Appliance with SW, 5FE,3DES/AES
ASA5510-SEC-BUN-K9 ASA 5510 Security Plus Appl with SW, HA, 2GE+3FE, 3DES/AES
P/S: If you think this comment is useful, please do rate them nicely :-) and select the option “This Question is Answered”
07-31-2012 07:40 AM
Hi Ramraj,
Even i have the base license for my ASA 5510 which is showing all the 4 interfaces in sh ver. I don't think so license would be an issue. There should be some IOS code bug that needs to be upgraded. If this goes for an OS upgrade it should get resolved.
Its not showing up in sh ver . As Karsten said he might be running on old IOS version.
fy-a# sh ver
Cisco Adaptive Security Appliance Software Version 8.4(4)1
Device Manager Version 6.4(5)
Compiled on Thu 14-Jun-12 11:20 by builders
System image file is "disk0:/asa844-1-k8.bin"
Config file at boot was "startup-config"
fy-a up 1 day 1 hour
Hardware: ASA5510, 1024 MB RAM, CPU Pentium 4 Celeron 1600 MHz
Internal ATA Compact Flash, 256MB
BIOS Flash M50FW016 @ 0xfff00000, 2048KB
Encryption hardware device : Cisco ASA-55x0 on-board accelerator (revision 0x0)
Boot microcode : CN1000-MC-BOOT-2.00
SSL/IKE microcode: CNLite-MC-SSLm-PLUS-2.03
IPSec microcode : CNlite-MC-IPSECm-MAIN-2.06
Number of accelerators: 1
0: Ext: Ethernet0/0 : address is 2c54.2d0c.8f1a, irq 9
1: Ext: Ethernet0/1 : address is 2c54.2d0c.8f1b, irq 9
2: Ext: Ethernet0/2 : address is 2c54.2d0c.8f1c, irq 9
3: Ext: Ethernet0/3 : address is 2c54.2d0c.8f1d, irq 9
4: Ext: Management0/0 : address is 2c54.2d0c.8f1e, irq 11
5: Int: Not used : irq 11
6: Int: Not used : irq 5
Licensed features for this platform:
Maximum Physical Interfaces : Unlimited perpetual
Maximum VLANs : 50 perpetual
Inside Hosts : Unlimited perpetual
Failover : Disabled perpetual
VPN-DES : Enabled perpetual
VPN-3DES-AES : Enabled perpetual
Security Contexts : 0 perpetual
GTP/GPRS : Disabled perpetual
AnyConnect Premium Peers : 2 perpetual
AnyConnect Essentials : Disabled perpetual
Other VPN Peers : 250 perpetual
Total VPN Peers : 250 perpetual
Shared License : Disabled perpetual
AnyConnect for Mobile : Disabled perpetual
AnyConnect for Cisco VPN Phone : Disabled perpetual
Advanced Endpoint Assessment : Disabled perpetual
UC Phone Proxy Sessions : 2 perpetual
Total UC Proxy Sessions : 2 perpetual
Botnet Traffic Filter : Disabled perpetual
Intercompany Media Engine : Disabled perpetual
This platform has a Base license.
Serial Number: JMX1AXXXXX
Running Permanent Activation Key: XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Configuration register is 0x1
Configuration has not been modified since last system restart.
fy-a#
Ramraj please do correct me if am wrong.
Please do rate if the given information helps.
By
Karthik
08-01-2012 02:59 AM
its 7.0 Version .
08-01-2012 03:07 AM
Then it is normal behaviour. Update to at least 7.22 and you can use all physical interfaces.
08-01-2012 03:11 AM
Hi Pankaj,
Please upgrade your ASA to the higher version. It should be 7.2 4(30) or higher to rectfiy this issue.
Try upgrading the IOS and see whether that comes in picture.
Please do rate if the given information helps.
By
Karthik
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