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Run error possible OS related?

plauda
Cisco Employee
Cisco Employee

‎03-02-2018 12:10 PM - edited ‎03-01-2019 04:06 AM

i have installed NSO on a Ubuntu 16.04 vm and it installs ok. When I try to start up the ncs binary immediately exits with the following error:

/home/plauda/ncs-4.2.6.1/lib/ncs/erts/bin/ncsexec: 1: /home/plauda/ncs-4.2.6.1/lib/ncs/erts/bin/ncsexec: Syntax error: word unexpected (expecting ")")

This is happening both with the new release 4.5.3 and with the above 4.2.6.1. Has anyone seen this or have any thoughts about what might be at fault here?

Thanks in advance for any input.

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5 Replies 5

Dan.Sullivan
Cisco Employee
Cisco Employee

‎03-05-2018 09:30 AM

Hi,

Can you provide details regarding the installed version of java & python on your installation system? Is this a local install?

-Dan

0 Helpful

plauda
Cisco Employee
Cisco Employee
In response to Dan.Sullivan

‎03-05-2018 09:42 AM

Hello,

Yes it is a local installation.

Python: 2.7.12

Java: openjdk version "1.8.0_151"

OpenJDK Runtime Environment (build 1.8.0_151-8u151-b12-0ubuntu0.16.04.2-b12)

OpenJDK 64-Bit Server VM (build 25.151-b12, mixed mo

Thank you for looking at this. It’s got me baffled. Here is the exact error I get when trying to start ‘ncs’

/home/plauda/ncs-4.2.6.1/lib/ncs/erts/bin/ncsexec: 1: /home/plauda/ncs-4.2.6.1/lib/ncs/erts/bin/ncsexec: Syntax error: word unexpected (expecting ")")

--peter

0 Helpful

lmanor
Cisco Employee
Cisco Employee
In response to plauda

‎03-05-2018 01:19 PM

Hi Peter,

I just gave this a try on a new Ubuntu-16.4 VM, all looks good...

Corrupted NSO install binary???

Shell type? (SHELL=/bin/bash)

Perhaps you can check the nso logs and /var/log/syslog for clues.

-Larry

lmanor@ubuntu16-4:~/NCS/nso-test-4.5.3$ cat /etc/os-release

NAME="Ubuntu"

VERSION="16.04.4 LTS (Xenial Xerus)"

ID=ubuntu

ID_LIKE=debian

PRETTY_NAME="Ubuntu 16.04.4 LTS"

VERSION_ID="16.04"

HOME_URL="http://www.ubuntu.com/"

SUPPORT_URL="http://help.ubuntu.com/"

BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/"

VERSION_CODENAME=xenial

UBUNTU_CODENAME=xenial

lmanor@ubuntu16-4:~/NCS/nso-test-4.5.3$ java -version

openjdk version "1.8.0_151"

OpenJDK Runtime Environment (build 1.8.0_151-8u151-b12-0ubuntu0.16.04.2-b12)

OpenJDK 64-Bit Server VM (build 25.151-b12, mixed mode)

lmanor@ubuntu16-4:~/NCS/nso-test-4.5.3$ python

Python 2.7.12 (default, Dec  4 2017, 14:50:18)

[GCC 5.4.0 20160609] on linux2

Type "help", "copyright", "credits" or "license" for more information.

>>> exit()

lmanor@ubuntu16-4:~/NCS/nso-test-4.5.3$ ncs

lmanor@ubuntu16-4:~/NCS/nso-test-4.5.3$ ncs_cli -u admin

admin connected from 127.0.0.1 using console on ubuntu16-4

admin@ncs>

Syslog for NCS start should look something like this:

Mar  5 15:53:53 ubuntu16-4 ncs[4077]: - Starting NCS vsn: 4.5.3

Mar  5 15:53:53 ubuntu16-4 ncs[4077]: - Loading file confd.fxs

Mar  5 15:53:53 ubuntu16-4 ncs[4077]: - Loading file ietf-yang-types.fxs

Mar  5 15:53:53 ubuntu16-4 ncs[4077]: - Loading file ietf-inet-types.fxs

Mar  5 15:53:53 ubuntu16-4 ncs[4077]: - Loading file confd_cfg.fxs

Mar  5 15:53:53 ubuntu16-4 ncs[4077]: - Loading file config.fxs

Mar  5 15:53:53 ubuntu16-4 ncs[4077]: - Loading file netconf.fxs

Mar  5 15:53:53 ubuntu16-4 ncs[4077]: - Loading file netconf_notification.fxs

Mar  5 15:53:53 ubuntu16-4 ncs[4077]: - Loading file netconf_actions.fxs

Mar  5 15:53:53 ubuntu16-4 ncs[4077]: - Loading file yang.fxs

Mar  5 15:53:53 ubuntu16-4 ncs[4077]: - Loading file netconf_transactions.fxs

Mar  5 15:53:53 ubuntu16-4 ncs[4077]: - Loading file netconf_partial_lock.fxs

Mar  5 15:53:53 ubuntu16-4 ncs[4077]: - Loading file netconf_tailf_commit.fxs

Mar  5 15:53:53 ubuntu16-4 ncs[4077]: - Loading file netconf_forward.fxs

Mar  5 15:53:53 ubuntu16-4 ncs[4077]: - Loading file netconf_inactive.fxs

Mar  5 15:53:53 ubuntu16-4 ncs[4077]: - Loading file tailf_netconf.fxs

Mar  5 15:53:53 ubuntu16-4 ncs[4077]: - Loading file tailf-ncs-config.fxs

Mar  5 15:53:53 ubuntu16-4 ncs[4077]: - Loading file netconf_ncs.fxs

Mar  5 15:53:53 ubuntu16-4 ncs[4077]: - Loading file tailf-netconf-extensions.fxs

Mar  5 15:53:53 ubuntu16-4 ncs[4077]: - Loading file tailf-netconf-query.fxs

Mar  5 15:53:53 ubuntu16-4 ncs[4077]: - Loading file tailf-rest-query.fxs

Mar  5 15:53:53 ubuntu16-4 ncs[4077]: - Loading file tailf-rest-error.fxs

Mar  5 15:53:53 ubuntu16-4 ncs[4077]: - Loading file /home/lmanor/NCS/nso-test-4.5.3/ncs.conf

Mar  5 15:53:53 ubuntu16-4 ncs[4077]: - Consulting daemon configuration file /home/lmanor/NCS/nso-test-4.5.3/ncs.conf

Mar  5 15:53:54 ubuntu16-4 ncs[4077]: - Enabling error log

Mar  5 15:53:54 ubuntu16-4 ncs[4077]: - Writing error log to ./logs/ncserr.log

Mar  5 15:53:54 ubuntu16-4 ncs[4077]: - Writing daemon log to /home/lmanor/NCS/nso-test-4.5.3/logs/ncs.log

Mar  5 15:53:54 ubuntu16-4 ncs[4077]: - Writing NETCONF log to /home/lmanor/NCS/nso-test-4.5.3/logs/netconf.log

Mar  5 15:53:54 ubuntu16-4 ncs[4077]: - Writing SNMP log to /home/lmanor/NCS/nso-test-4.5.3/logs/snmp.log

Mar  5 15:53:54 ubuntu16-4 ncs[4077]: - Writing audit log to /home/lmanor/NCS/nso-test-4.5.3/logs/audit.log

Mar  5 15:53:54 ubuntu16-4 ncs[4077]: - Writing developer log to /home/lmanor/NCS/nso-test-4.5.3/logs/devel.log

Mar  5 15:53:54 ubuntu16-4 ncs[4077]: - Writing XPath trace log to /home/lmanor/NCS/nso-test-4.5.3/logs/xpath.trace

Mar  5 15:53:54 ubuntu16-4 ncs[4077]: - Daemon logging started

Mar  5 15:53:54 ubuntu16-4 ncs[4077]: - Loading file /home/lmanor/NCS/nso-4.5.3/etc/ncs/ietf-netconf-monitoring.fxs

Mar  5 15:53:54 ubuntu16-4 ncs[4077]: - Loading file /home/lmanor/NCS/nso-4.5.3/etc/ncs/tailf-common-monitoring.fxs

Mar  5 15:53:54 ubuntu16-4 ncs[4077]: - Loading file /home/lmanor/NCS/nso-4.5.3/etc/ncs/tailf-webui.fxs

<.... snip ...>

Mar  5 15:53:54 ubuntu16-4 ncs[4077]: - Loading file /home/lmanor/NCS/nso-4.5.3/etc/ncs/snmp/SNMP-COMMUNITY-MIB.fxs

Mar  5 15:53:54 ubuntu16-4 ncs[4077]: - Loading file /home/lmanor/NCS/nso-4.5.3/etc/ncs/snmp/IPV6-TC.fxs

Mar  5 15:53:54 ubuntu16-4 ncs[4077]: - Loading file /home/lmanor/NCS/nso-4.5.3/etc/ncs/tailf-common-query.fxs

Mar  5 15:53:54 ubuntu16-4 ncs[4077]: - Loading file /home/lmanor/NCS/nso-4.5.3/etc/ncs/tailf-aaa.fxs

Mar  5 15:53:54 ubuntu16-4 ncs[4077]: - Loading file /home/lmanor/NCS/nso-4.5.3/etc/ncs/ncs.ccl

Mar  5 15:53:54 ubuntu16-4 ncs[4077]: - Loading file /home/lmanor/NCS/nso-4.5.3/etc/ncs/smart-license.ccl

Mar  5 15:53:54 ubuntu16-4 ncs[4077]: - Loading file /home/lmanor/NCS/nso-4.5.3/scripts/command/device_save.sh

Mar  5 15:53:54 ubuntu16-4 ncs[4077]: - Starting to listen for Internal IPC on 127.0.0.1:4569

Mar  5 15:53:55 ubuntu16-4 ncs[4077]: - Starting the NCS Java VM

Mar  5 15:53:55 ubuntu16-4 ncs[4077]: - Starting to listen for NETCONF SSH on 0.0.0.0:2022

Mar  5 15:53:55 ubuntu16-4 ncs[4077]: - Starting to listen for WebUI TCP on 0.0.0.0:8080

Mar  5 15:53:55 ubuntu16-4 ncs[4077]: - Loading MIB: /home/lmanor/NCS/nso-4.5.3/lib/ncs/lib/snmp/snmp/priv/mibs/SNMPv2-MIB

Mar  5 15:53:55 ubuntu16-4 ncs[4077]: - Loading MIB: /home/lmanor/NCS/nso-4.5.3/lib/ncs/lib/snmp/snmp/priv/mibs/SNMP-FRAMEWORK-MIB

Mar  5 15:53:55 ubuntu16-4 ncs[4077]: - Loading MIB: /home/lmanor/NCS/nso-4.5.3/lib/ncs/lib/snmp/snmp/priv/mibs/SNMP-MPD-MIB

Mar  5 15:53:56 ubuntu16-4 ncs[4077]: - Starting to listen for SNMP UDP on 0.0.0.0:4000

Mar  5 15:53:56 ubuntu16-4 ncs[4077]: - Loading MIB: /home/lmanor/NCS/nso-4.5.3/etc/ncs/snmp/IANA-ITU-ALARM-TC-MIB.bin

Mar  5 15:53:56 ubuntu16-4 ncs[4077]: - Loading MIB: /home/lmanor/NCS/nso-4.5.3/etc/ncs/snmp/ITU-ALARM-TC-MIB.bin

Mar  5 15:53:56 ubuntu16-4 ncs[4077]: - Loading MIB: /home/lmanor/NCS/nso-4.5.3/etc/ncs/snmp/TAILF-ALARM-MIB.bin

Mar  5 15:53:56 ubuntu16-4 ncs[4077]: - Loading MIB: /home/lmanor/NCS/nso-4.5.3/etc/ncs/snmp/TAILF-ALARM-TC-MIB.bin

Mar  5 15:53:56 ubuntu16-4 ncs[4077]: - Loading MIB: /home/lmanor/NCS/nso-4.5.3/etc/ncs/snmp/TAILF-TOP-MIB.bin

Mar  5 15:53:56 ubuntu16-4 ncs[4077]: - Loading MIB: /home/lmanor/NCS/nso-4.5.3/lib/ncs/lib/snmp/snmp/priv/mibs/SNMP-COMMUNITY-MIB.bin

Mar  5 15:53:56 ubuntu16-4 ncs[4077]: - Loading MIB: /home/lmanor/NCS/nso-4.5.3/lib/ncs/lib/snmp/snmp/priv/mibs/SNMP-TARGET-MIB.bin

Mar  5 15:53:56 ubuntu16-4 ncs[4077]: - Loading MIB: /home/lmanor/NCS/nso-4.5.3/lib/ncs/lib/snmp/snmp/priv/mibs/SNMP-NOTIFICATION-MIB.bin

Mar  5 15:53:56 ubuntu16-4 ncs[4077]: - Loading MIB: /home/lmanor/NCS/nso-4.5.3/lib/ncs/lib/snmp/snmp/priv/mibs/SNMP-USER-BASED-SM-MIB.bin

Mar  5 15:53:56 ubuntu16-4 ncs[4077]: - Loading MIB: /home/lmanor/NCS/nso-4.5.3/lib/ncs/lib/snmp/snmp/priv/mibs/SNMP-VIEW-BASED-ACM-MIB.bin

Mar  5 15:53:56 ubuntu16-4 ncs[4077]: - Starting to listen for CLI SSH on 0.0.0.0:2024

Mar  5 15:53:56 ubuntu16-4 ncs[4077]: - Starting the NCS Smart Licensing Java VM

Mar  5 15:53:56 ubuntu16-4 ncs[4077]: - NCS started vsn: 4.5.3

Mar  5 15:54:03 ubuntu16-4 lmanor: %CISCO-SMART-LIC% Smart Agent is enabled

Mar  5 15:54:03 ubuntu16-4 lmanor: %CISCO-SMART-LIC% Smart Agent is initialized

0 Helpful

vleijon
Cisco Employee
Cisco Employee

‎03-06-2018 10:41 AM

Hi.


That syntax error makes it sound like it thinks ncsexec is a shellscript. What does

file  /home/plauda/ncs-4.2.6.1/lib/ncs/erts/bin/ncsexec

give you?

--Viktor

0 Helpful

plauda
Cisco Employee
Cisco Employee
In response to vleijon

‎03-06-2018 10:50 AM

It’s actually a binary. However, we did hunt down the source of the error. It is was the wrong platform version installer.

--p

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