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641
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1
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29
Replies

I can't seem to block netflix.com

usowl1
Level 1
Level 1

I added netflix.com to be blocked, but I can still access it.

Could you help?

 

29 Replies 29

usowl1
Level 1
Level 1

I meant to say that I can't access my router homepage anymore after somehow netflix.com is unblocked.

Thanks.

-Owen

mattwilson9090
Level 4
Level 4

Despite the configuration page you pasted, the diagnostic commands clearly show that your DNS traffic is going out via IPv6, which OpenDNS does not filter.

Perhaps whatever caused you not to be able to reach your routers home page reset the settings on your router, but if it is letting DNS traffic to go out via IPv6 OpenDNS will not work for you. You need to review the settingso n your router to make certain that IPv6 is disabled.

rotblitz
Level 6
Level 6

"I can't access my rounter homepage to check out the internet settings any more."

You didn't say how you are accessing your router.  It should always work with using its IPv4 address instead of a hostname.

"Could you remcommend a router that will work with OpenDNS?"

There are so many routers out there which perfectly work with OpenDNS.  Just go through the huge list of router instructions provided by OpenDNS here.  But we are still not at the end with your current router.

Regarding your last command output, this non-OpenDNS DNSv6 address is even not responding to any DNS queries at this time.  It would look like no internet connection at all.  And therefore Netflix seems to be blocked as everything else too.  It's  because you have disabled IPv6 on the router, but not so on the computer.  You must disable IPv6 on the computer too to prevent it from attempting IPv6.  Go into the network properties of your active connection and uncheck the box beside Internet Protocol Version 6.  Then confirm everything with "Ok".

Then try again with visiting http://welcome.opendns.com/ and maybe post the command outputs again:

nslookup -type=txt debug.opendns.com.
nslookup netflix.com.
nslookup www.netflix.com.

 

usowl1
Level 1
Level 1

 

I can't access the router by using 192.168.1.1 which is what I have been using.  Even though I can access Internet

using chrome browser, when I type in your commands, I got those responses.  

 

Even if I can disable my computer IPv6, I would also have to disable all other computers's IPv6 in the house.

That doesn't seem like a good solution for me.    To me this means no matter what I do to the router settings,

users can bypass those restrictions.  Is there any other way?

 

 

usowl1
Level 1
Level 1

support.opendns.com_hc_user_images_XuMyEMqmHxy1uB8bT69wtQ.jpeg

usowl1
Level 1
Level 1

support.opendns.com_hc_user_images_RMMux1XDQ8-_WGokOPm4-Q.jpeg

usowl1
Level 1
Level 1

support.opendns.com_hc_user_images_oQbZcpcP8kj_hcbdBqsN8Q.jpeg

usowl1
Level 1
Level 1

 

I disabled IPv6 on my computer, but I can still access netflix.com.

mattwilson9090
Level 4
Level 4

My suggestion to you is that rather than continuing worrying about being able to block Netflix via OpenDNS you set that aside and figure out what is going on with your router and it's console. You have far more serious problems going on if you can't access that.

Once that's resolved, and you can see what your router is actually configured to do you could then revisit OpenDNS.

usowl1
Level 1
Level 1

 

I just changed my router setting to static IP from DHCP and specified OpenDNS server for DNS.

Now it seems to work.

Thanks.

 

usowl1
Level 1
Level 1

support.opendns.com_hc_user_images_1BlGLFQXbJyfdthCHE7MhA.jpeg

rotblitz
Level 6
Level 6

"To me this means no matter what I do to the router settings, users can bypass those restrictions."

Rather not.  It merely looks like you will break the internet connection or at least DNS, so that nobody can access anything at all.

"I just changed my router setting to static IP from DHCP and specified OpenDNS server for DNS."

In case you did this on the WAN side and your ISP didn't provide you with a static IP address, this will soon cause IP address conflicts, resulting in no internet connection for your network when your ISP changes your IP address, currently 68.101.97.31.

"I can't access the router by using 192.168.1.1 which is what I have been using.  Even though I can access Internet"

As mattwilson9090 suspected, your router seems to be really problematic and doing funny things when settings are changed.  This is merely a case for your router support and unrelated to OpenDNS.

usowl1
Level 1
Level 1

 

After I reset the router, I can access the router the same way as before.  However, I think my router doesn't behave correctly as it is configured when the connection type is DHCP.  As you mentioned I need to get more support from the router vendor and it is unrelated to OpenDNS.

At least for the time being, when I configure the IPv4 connection type to static IP.  It seems to work, but in order to have a permanent solution, I need to get some help from the router vendor or get a new router at this point.

I have one more question.  After specifying youtube.com to be blocked, if I try to access youtube.com by typing the address in my internet browser, I see that it gets blocked.  But if I access youtube using an youtube app on my iphone, it doesn't get blocked.  Is there a way to have the youtube app access to be blocked as well?

 

Thanks.

 

Owen

rotblitz
Level 6
Level 6

"if I access youtube using an youtube app on my iphone, it doesn't get blocked."

This is an indication that a browser uses different domains than the iOS YouTube app.  You can possibly find the related domains at https://dashboard.opendns.com/stats/all/topdomains

This forum is full with related threads and solutions.
https://support.opendns.com/hc/en-us/search?utf8=%E2%9C%93&query=youtube+app

Especially:
https://support.opendns.com/hc/en-us/articles/227989027
https://support.opendns.com/hc/en-us/community/posts/220056607

usowl1
Level 1
Level 1

Thank you.